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BMW’s training department, known as the Center for Development, has been undergoing a quiet revolution over the past three years. When the center bought a new training‐administration system in 1998, there were 90,000 records to be transferred. The system, John Matchett Ltd’s Registrar, has since grown to incorporate many parts of the business. With two BMW subsidiaries also buying the system and adopting the data dictionaries designed by BMW (GB), Registrar is now used by more than 50 people at BMW (GB) and is available on BMW’s InfoNet internet site. In total, more than 196,000 registration records are managed by these systems.

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