The purpose of this paper is to aim to help those in the learning and training community understand the potential applications and practicalities of mobile learning, and how it can be exploited to improve competitiveness – particularly important in this difficult economic climate.
Based on recent academic research and on piloted initiatives, the role of mobile learning in improving organizational performance is explored in a step‐by‐step guide.
In today's highly mobile and competitive world, organizations need to change the way in which they provide skills training for employees. As traditional forms of learning become less common, mobile devices, such as MP3 players and PDAs, will increasingly be used to help train and support the performance of staff.
This article is of considerable practical importance to learning and development managers, as it outlines the most important aspects of mobile learning and how it can be used to improve organizational performance.
