The purpose of this paper is to examine how Oakridge Training and Consulting helped AstraZeneca to develop a training program in teamwork for its information‐services (IS) project managers.
Discusses a three‐day workshop that focused on developing individual learning skills, which was followed by a program focused on developing team spirit.
Reveals that the project managers were encouraged to think practically about responding as an individual as well as part of a team, to question and to practice what they had learned. Describes how attendance at training sessions increased from 55 percent at the start of the program to around 98 percent.
Advances the view that the project managers see the sessions as a good opportunity to share problems, learn with colleagues and support other team members.
Contends that the training has developed a sense of belonging, and that team members have begun to trust the group to help solve problems.
