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Purpose

Describes a team‐building training session for ten members of the UK medical affairs and regional medical advisors division of international pharmaceutical company Takeda.

Design/methodology/approach

Explains the reasons for the session, the form it took and the results it achieved.

Findings

Details two activities – sculpting a horse's head from a block of ice and designing, making and branding chocolates – which formed the basis of the session.

Practical implications

Reveals that team members learned a lot about themselves and each other during the activities. Participants reported feeling closer as a team and communication within the group is now more relaxed.

Social implications

Highlights the importance of teams “getting away from the work environment” for a while to carry out team‐building activities.

Originality/value

Describes a successful team‐building event carried out in a small division of an international pharmaceutical company.

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