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Purpose

– Describes the role of HR in addressing traditional bullying and cyber-bullying at the workplace.

Design/methodology/approach

– Explains how organizations can design policy guidelines to tackle the issue of bullying and, thereby, help every employee to contribute to his or her best ability.

Findings

– Argues that the proliferation of electronic communication has made cyber-bullying rampant in workplaces and has devastating effects on some employees.

Practical implications

– Advances the view that creating a zero-tolerance policy against bullying, using technological help, conducting structured interviews, providing an employee-sensitization program, crafting effective job design and, from time to time, taking employees’ opinion can go a long way in ensuring a safe workplace for all.

Social implications

– Shows that bullying in any form is a social menace both for employees and the organization, and it needs to be nipped in the bud.

Originality/value

– Provides insights into how organizations can effectively address the issue of bullying at the workplace.

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