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Keywords: Problem solving
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Journal Articles
Industrial and Commercial Training (2012) 44 (3): 171–178.
Published: 13 April 2012
... realised. Originality/value The originality is the reference to a holistic view of creative problem solving connected with a behavioural approach to make it happen. The value to any organization is beyond measure. At a simplistic level the time in meetings can be halved while simultaneously...
Journal Articles
Journal Articles
Industrial and Commercial Training (2009) 41 (2): 97–101.
Published: 13 March 2009
.... Findings It was found that in order to create significant change it is necessary to build an effective relationship with the client, understand the restraining forces that hold the status quo in place and have an effective problemsolving methodology. Research limitations/implications...
Journal Articles
Industrial and Commercial Training (2004) 36 (5): 194–199.
Published: 01 August 2004
... that this gives. © Emerald Group Publishing Limited 2004 Change management Conflict management Organizational structures Problem solving Organisational constellations have no connection with astrology. They do provide powerful and creative ways to clarifying and resolving complex...
Journal Articles
Industrial and Commercial Training (2004) 36 (1): 20–24.
Published: 01 January 2004
... Coaching Learning Problem solving Mentoring Training The miracle question: “Suppose that tonight you go to bed and go to sleep as usual. During the night a miracle occurs – the problem vanishes and all the issues that have been concerning you are resolved. But you are asleep when this happens, so...
Journal Articles
Industrial and Commercial Training (2003) 35 (7): 285–289.
Published: 01 December 2003
... the technique into practice. Coaching Solutions Learning Problem solving Mentoring Training The grandfather of the solutions approach to coaching was Milton Erickson, whose life was itself an inspiration. Crippled with polio in his late teens, he managed to re‐educate his body to move again...
Journal Articles
Industrial and Commercial Training (2002) 34 (7): 287–289.
Published: 01 December 2002
...John Edmonstone Action learning is about individual and organizational learning, but also about the problemsolving process, which involves both hard and soft inputs. Problems should be distinguished from “puzzles” and criteria for identifying real problems are described. Mapping problems in terms...
Journal Articles
Industrial and Commercial Training (2002) 34 (6): 229–232.
Published: 01 November 2002
... and in so doing demonstrate to others the importance of a diagnostic and integrated approach to problem solving. The experience of the authors is that the practice of management by “panacea” can be a major problem in organisations. There are strong reasons why this is the case. They include time...
Journal Articles
Industrial and Commercial Training (2001) 33 (2): 63–68.
Published: 01 April 2001
... Creativity Training Problem solving Job design Employee involvement Managers Despite the evidence that managers influence subordinates’ creativity, the literature has not previously detailed how organizations can use this insight. Training interventions intended to teach managers how to foster...
Journal Articles
Industrial and Commercial Training (1998) 30 (7): 246–254.
Published: 01 December 1998
... learning Effectiveness Efficiency Outcomes Problem solving Reg Revans’ exquisitely simple doctrine of “Comrades in adversity learning from and with each other through discriminating questioning, fresh experience and reflective insight” is as cogent and practical today as it was 50 years or so...
Journal Articles
Industrial and Commercial Training (1998) 30 (3): 107–109.
Published: 01 June 1998
... of the skills of a professional counsellor can be applied by managers and key professionals in their day‐to‐day business. Uses a useful counselling skills model and identifies potential pitfalls. © MCB UP Limited 1998 Counselling Performance Problem solving Sales After the first session, Jane...
Journal Articles
Industrial and Commercial Training (1997) 29 (3): 85–87.
Published: 01 June 1997
... carried out by Goran Ekvall on the creative climate of groups. Describes a sequence of activities, discovered by the authors, that was effective in stimulating the group problemsolving climate and a technique for bringing back this atmosphere. Outlines this sequence, called “RAJiMAR” as the letters stand...
Journal Articles
Industrial and Commercial Training (1995) 27 (4): 3–10.
Published: 01 May 1995
...Peter Cusins Action learning is defined as a dynamic syndrome (flowing together)of four primary activities, each of which enhances the others. In practice, experiential learning is given focus by being problem‐oriented. This combination of experiential learning and problemsolving...
Journal Articles
Industrial and Commercial Training (1995) 27 (2): 10–18.
Published: 01 March 1995
... in the development of expertise. Provides examples from industry to show that occupational expertise is practical, informal in nature and only rarely,if ever, taught. Discusses implications for on‐the‐job training in major industries. Shows that expertise is based on case knowledge and problem solving. © MCB UP...
Journal Articles
Industrial and Commercial Training (1994) 26 (9): 11–16.
Published: 01 October 1994
... Limited 1994 Decision making Evaluation Management development Performance management Problem solving Return on investment Training Trainers The helping model provides an excellent process for mapping out an individual′s development during a workshop, ensuring that the focus...
Journal Articles
Industrial and Commercial Training (1993) 25 (9)
Published: 01 September 1993
... in Accounting Education"[9], in which 71 accountancy students from Nanyang Technological University, Singapore, were found to be left-brain oriented, convergent and analytical in thinking, kinesthetic, and reflective in problem solving. The inventory comprises four parts: (1) Left/right brain orientation (27...
Journal Articles
Industrial and Commercial Training (1993) 25 (2)
Published: 01 February 1993
... communications Management attitudes Managers Problem solving VOLUME 25 NUMBER 2 1993 Dealing with Difficulties and Difference Bruce Nixon INTRODUCTION Most of us have difficulties with at least some people. We also have difficulty with difference. In theory we can recognize the value of having diversity...
Journal Articles
Industrial and Commercial Training (1993) 25 (1)
Published: 01 January 1993
...Allan Wright Takes a practical look at bringing creativity back into problem solving. Even teams with exceptional individuals can flounder without new ideas. New research shows that a common “type” of individual found frequently in organizations may be stifling ideas. Links made between the Myers...
Journal Articles
Industrial and Commercial Training (1992) 24 (4)
Published: 01 April 1992
...Frances MacCurtain; Samuel M. Connor Vocal presentation can improve communication and in this men and women are seen to have different problems. Deals with roles/relationships, male/female behaviour traits, and processes of problem solving. Helps to break down the classical male view of women...
Journal Articles
Industrial and Commercial Training (1992) 24 (2)
Published: 01 February 1992
...: the Communication and Problemsolving Skills Index and Profile System. Also details a workshop available for those wishing to train in the use of these measures. © MCB UP Limited 1992 Communications Problem solving Skills INDUSTRIAL AND COMMERCIAL TRAINING The Communication and Problem-solving...

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