Issues

Interpersonal liking in lender‐customer relationships in the Australian banking sector

Amy Hawke; Troy Heffernan
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The measurement of end‐user computing satisfaction of online banking services: empirical evidence from Finland

Kari Pikkarainen; Tero Pikkarainen; Heikki Karjaluoto; Seppo Pahnila
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The effects of work‐family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front‐line employees

Osman M. Karatepe; Mehmet Tekinkus
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Can internal marketing be implemented within bureaucratic organisations?

Ioanna Papasolomou
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