Issues

Performance impact of mobile banking: using the task-technology fit (TTF) approach

Carlos Tam; Tiago Oliveira
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A model of customer-centric banking practices for corporate clients in Bangladesh

Syed Saad Andaleeb; Mamunur Rashid; Quazi Akhlaqur Rahman
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The effects of traditional practices on modern banking system

Divya Mittal; Shiv Ratan Agrawal
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CSR communication on corporate websites compared across continents

Katharina Hetze; Herbert Winistörfer
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Services branding triangle: Examining the triadic service brand promises for creating a strong brand in banking industry

Musa Pinar; Tulay Girard; Paul Trapp; Zeliha Eser
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Online corporate social responsibility (CSR) disclosure in the banking industry: Evidence from Turkey

Merve Kiliç
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Ethical fairness in financial services complaint handling

Sally Chalmers
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Consumer preferences for banking technologies by age groups

Michael Harris; K. Chris Cox; Carolyn Findley Musgrove; Kathryn W Ernstberger
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