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Mapping meta-analytic insights in banking research: thematic clusters, heterogeneity and research agendas

Wagner Junior Ladeira, Fernando de Oliveira Santini, Syed Hasan Jafar

International Journal of Bank Marketing 1–41.

https://doi.org/10.1108/IJBM-04-2025-0336

Published: 09 February 2026

View article titled, Mapping meta-analytic insights in banking research: thematic clusters, heterogeneity and research agendas

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Journal Articles

Optimistic and pessimistic biases on intention to use open banking: the effects of mating cues

Wagner Junior Ladeira, Syed Hasan Jafar, Shakeb Akhtar, Fernando de Oliveira Santini, Sabrina Ilha Dissiuta

International Journal of Bank Marketing (2026) 44 (6): 1117–1134.

https://doi.org/10.1108/IJBM-03-2025-0239

Published: 04 December 2025

View article titled, Optimistic and pessimistic biases on intention to use open banking: the effects of mating cues

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Journal Articles

Drivers of robo-advisors adoption in financial services: a meta-analytical study

Fernando de Oliveira Santini, Syed Hasan Jafar, Wagner Junior Ladeira, Tareq Rasul

International Journal of Bank Marketing (2026) 44 (3): 439–453.

https://doi.org/10.1108/IJBM-05-2025-0350

Published: 14 October 2025

View article titled, Drivers of robo-advisors adoption in financial services: a meta-analytical study

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Includes: Supplementary data

Journal Articles

A meta-analysis of technological adoption of financial services: investigating risk and trust perception effects

Wagner Junior Ladeira, Syed Hasan Jafar, Fernando de Oliveira Santini

International Journal of Bank Marketing (2026) 44 (3): 393–421.

https://doi.org/10.1108/IJBM-02-2025-0156

Published: 03 October 2025

View article titled, A meta-analysis of technological adoption of financial services: investigating risk and trust perception effects

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Journal Articles

Service quality in mobile banking

Nikolina Palamidovska-Sterjadovska, Tareq Rasul, Weng Marc Lim, Anita Ciunova-Shuleska, Wagner Junior Ladeira, Fernando De Oliveira Santini, Irena Bogoevska-Gavrilova

International Journal of Bank Marketing (2025) 43 (6): 1195–1230.

https://doi.org/10.1108/IJBM-02-2024-0105

Published: 14 March 2025

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Includes: Supplementary data

Journal Articles

Corporate social responsibility as a moderator of loyalty antecedents in the Brazilian banking context

Fernando de Oliveira Santini, Daniel Barrionuevo Lugo, Wagner Junior Ladeira, Shakeb Akhtar, Luciana da Silva Rocha, Michele Kremer Sott

International Journal of Bank Marketing (2024) 42 (7): 2075–2098.

https://doi.org/10.1108/IJBM-12-2023-0667

Published: 01 October 2024

View article titled, Corporate social responsibility as a moderator of loyalty antecedents in the Brazilian banking context

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Journal Articles

Customer loyalty in the banking sector: a meta-analytic study

Rafaela Nascimento Buhler, Fernando De Oliveira Santini, Wagner Junior Ladeira, Tareq Rasul, Marcelo Gattermann Perin, Satish Kumar

International Journal of Bank Marketing (2024) 42 (3): 513–535.

https://doi.org/10.1108/IJBM-08-2023-0484

Published: 22 December 2023

View article titled, Customer loyalty in the banking sector: a meta-analytic study

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Journal Articles

Trust in the financial services context: a meta-analysis

Fernando de Oliveira Santini, Luciene Eberle, Wagner Junior Ladeira, Gabriel Sperandio Milan, Ana Paula Graciola, Cláudio Hoffmann Sampaio

International Journal of Bank Marketing (2023) 41 (7): 1693–1714.

https://doi.org/10.1108/IJBM-06-2022-0248

Published: 04 August 2023

View article titled, Trust in the financial services context: a meta-analysis

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Includes: Supplementary data

Journal Articles

Close-up “vs” long-shot images in advertising appeals: the role of objective temporality

Wagner Junior Ladeira, Fernando de Oliveira Santini

International Journal of Bank Marketing (2023) 41 (4): 949–970.

https://doi.org/10.1108/IJBM-10-2022-0456

Published: 18 April 2023

View article titled, Close-up “vs” long-shot images in advertising appeals: the role of objective temporality

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Journal Articles

Continuance intention in financial technology: a framework and meta-analysis

Maurício Bergmann, Antonio Carlos Gastaud Maçada, Fernando de Oliveira Santini, Tareq Rasul

International Journal of Bank Marketing (2023) 41 (4): 749–786.

https://doi.org/10.1108/IJBM-04-2022-0168

Published: 11 April 2023

View article titled, Continuance intention in financial technology: a framework and meta-analysis

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Journal Articles

The antecedents and consequences of financial literacy: a meta-analysis

Fernando De Oliveira Santini, Wagner Junior Ladeira, Frederike Monika Budiner Mette, Mateus Canniatti Ponchio

International Journal of Bank Marketing (2019) 37 (6): 1462–1479.

https://doi.org/10.1108/IJBM-10-2018-0281

Published: 17 May 2019

View article titled, The antecedents and consequences of financial literacy: a meta-analysis

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Journal Articles

A meta-analytical study of technological acceptance in banking contexts

Fernando De Oliveira Santini, Wagner Junior Ladeira, Cláudio Hoffmann Sampaio, Marcelo Gattermann Perin, Pietro Cunha Dolci

International Journal of Bank Marketing (2019) 37 (3): 755–774.

https://doi.org/10.1108/IJBM-04-2018-0110

Published: 11 February 2019

View article titled, A meta-analytical study of technological acceptance in banking contexts

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Journal Articles

Apps for mobile banking and customer satisfaction: a cross-cultural study

Cláudio Hoffmann Sampaio, Wagner Junior Ladeira, Fernando De Oliveira Santini

International Journal of Bank Marketing (2017) 35 (7): 1133–1153.

https://doi.org/10.1108/IJBM-09-2015-0146

Published: 02 October 2017

View article titled, Apps for mobile banking and customer satisfaction: a cross-cultural study

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Journal Articles

A meta-analysis of satisfaction in the banking sector

Wagner Junior Ladeira, Fernando De Oliveira Santini, Cláudio Hoffmann Sampaio, Marcelo Gattermann Perin, Clécio Falcão Araújo

International Journal of Bank Marketing (2016) 34 (6): 798–820.

https://doi.org/10.1108/IJBM-10-2015-0166

Published: 05 September 2016

View article titled, A meta-analysis of satisfaction in the banking sector

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Mapping meta-analytic insights in banking research: thematic clusters, heterogeneity and research agendas

Optimistic and pessimistic biases on intention to use open banking: the effects of mating cues

Drivers of robo-advisors adoption in financial services: a meta-analytical study

A meta-analysis of technological adoption of financial services: investigating risk and trust perception effects

Service quality in mobile banking

Corporate social responsibility as a moderator of loyalty antecedents in the Brazilian banking context

Customer loyalty in the banking sector: a meta-analytic study

Trust in the financial services context: a meta-analysis

Close-up “vs” long-shot images in advertising appeals: the role of objective temporality

Continuance intention in financial technology: a framework and meta-analysis

The antecedents and consequences of financial literacy: a meta-analysis

A meta-analytical study of technological acceptance in banking contexts

Apps for mobile banking and customer satisfaction: a cross-cultural study

A meta-analysis of satisfaction in the banking sector

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