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James E. Sallis
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Journal Articles
Online insurance claims: when more than trust matters
Available to Purchase
International Journal of Bank Marketing (2019) 37 (2): 579–594.
Published: 28 February 2019
Journal Articles
The dark side of trust and the light side of working alliances in financial services
Available to Purchase
International Journal of Bank Marketing (2014) 32 (3): 245–263.
Published: 28 April 2014
