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Journal Articles

Online insurance claims: when more than trust matters

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Sabine Gebert-Persson, Mikael Gidhagen, James E. Sallis, Heléne Lundberg
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2019) 37 (2): 579–594.
https://doi.org/10.1108/IJBM-02-2018-0024
Published: 28 February 2019
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Journal Articles

Determinants of digitally instigated insurance relationships

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Mikael Gidhagen, Sabine Gebert Persson
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2011) 29 (7): 517–534.
https://doi.org/10.1108/02652321111177803
Published: 11 October 2011
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