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1-17 of 17
Keywords: Mobile payment
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Journal Articles
International Journal of Bank Marketing 1–26.
Published: 28 May 2026
...Youngchan Hwang; Jaeho Myeong Purpose Despite the rapid growth of QR-based mobile payments, little is known about whether mobile payment adoption changes consumer spending uniformly or reallocates spending toward specific purchase segments. Using data from South Korea, we examine how adoption...
Journal Articles
International Journal of Bank Marketing (2025) 43 (3): 549–568.
Published: 07 November 2024
...Ting An; Jing Jian Xiao; Nilton Porto; Luiz Cruz Purpose This study aims to examine the association between mobile payment usage and financial anxiety and explore the mediating role of financial behavior. Moreover, this research also compares the moderating effects of financial education...
Journal Articles
How consumers' privacy perceptions influenced mobile payment acceptance during the COVID-19 pandemic
International Journal of Bank Marketing (2024) 42 (7): 2051–2074.
Published: 09 July 2024
...Yuling Wei; Mirkó Gáti; Attila Endre Simay Purpose Our research investigated how the perceived effectiveness of privacy, perceived privacy risk, and perceived security influenced consumers' behavioral intention to use mobile payment applications during the COVID-19 pandemic. Design/methodology...
Journal Articles
Tri-Quan Dang, Garry Wei-Han Tan, Eugene Cheng-Xi Aw, Keng-Boon Ooi, Bhimaraya Metri, Yogesh K. Dwivedi
International Journal of Bank Marketing (2023) 41 (6): 1177–1206.
Published: 23 May 2023
...Tri-Quan Dang; Garry Wei-Han Tan; Eugene Cheng-Xi Aw; Keng-Boon Ooi; Bhimaraya Metri; Yogesh K. Dwivedi Purpose The surging entrance of new mobile payment merchants into the growing market has prompted the need for an in-depth understanding of loyalty formation to retain customers. This study...
Journal Articles
International Journal of Bank Marketing (2023) 41 (4): 727–748.
Published: 10 March 2023
...Fuzhong Chen; Guohai Jiang; Jing Jian Xiao Purpose With the development of financial technology (FinTech), this paper aims to investigate the association between mobile payment use and payment satisfaction using data from the 2017 China Household Finance Survey (CHFS). Design/methodology...
Journal Articles
International Journal of Bank Marketing (2023) 41 (2): 237–268.
Published: 18 November 2022
... found that the UTAUT2 model was less predictive in the country where the adoption of mobile payment service (MPS) is high (i.e. China). In contrast, the UTAUT2 model was more predictive in countries where the adoption of MPS is lower (i.e. the United States and Belgium). The authors did not find...
Journal Articles
International Journal of Bank Marketing (2023) 41 (1): 52–69.
Published: 13 October 2022
...Youngwon Nam; Sunwoo Tessa Lee; Kyoung Tae Kim Purpose The purpose of this study is to investigate the racial/ethnic differences in mobile payment use and to explore the contributing factors to the differences. Design/methodology/approach This study used the 2018 National Financial Capability...
Journal Articles
International Journal of Bank Marketing (2022) 40 (7): 1364–1397.
Published: 03 June 2022
... re-use rights only Mobile payment Reputation Trust on mobile services Perceived security risk The finance industry has already experienced a digital revolution in the past years resulting in the introduction of self-service ATM's and Internet banking, and a high level...
Journal Articles
International Journal of Bank Marketing (2022) 40 (5): 960–991.
Published: 25 January 2022
...Nitin Upadhyay; Shalini Upadhyay; Salma S. Abed; Yogesh K. Dwivedi Purpose The purpose of this paper is to identify and examine the important factors that could affect consumers' behavioural intention and use behaviour towards mobile payment services during COVID-19. Design/methodology/approach...
Journal Articles
International Journal of Bank Marketing (2022) 40 (5): 939–959.
Published: 06 January 2022
...Xiu-Ming Loh; Voon-Hsien Lee; Teck-Soon Hew; Binshan Lin Purpose This study examines the antecedents of continuance intention to use mobile payment in the midst of a pandemic. In general, the cognitive-affective-conative (CAC) framework was used as the theoretical base. More specifically...
Journal Articles
International Journal of Bank Marketing (2022) 40 (5): 1071–1095.
Published: 23 December 2021
...Mohammed A. Al-Sharafi; Noor Al-Qaysi; Noorminshah A. Iahad; Mostafa Al-Emran Purpose While there is an abundant amount of literature studies on mobile payment adoption, there is a scarce of knowledge concerning the sustainable use of mobile payment contactless technologies. As those technologies...
Journal Articles
International Journal of Bank Marketing (2022) 40 (5): 1017–1050.
Published: 15 December 2021
...Tat-Huei Cham; Jun-Hwa Cheah; Boon-Liat Cheng; Xin-Jean Lim Purpose Since its inception, mobile payment is rapidly gaining popularity over the years, and starting to replace traditional modes of payment. The usage of mobile payments has further escalated following various precautionary measures...
Journal Articles
International Journal of Bank Marketing (2021) 39 (2): 337–356.
Published: 11 March 2021
...Rong Liu; Jifei Wu; Grace Fang Yu-Buck Purpose Drawing on self-determination theory, this paper compares the effects of QR code payment method (autonomous vs dependent payment) on payment pleasure, its mechanism and the boundary condition in the mobile payment setting. Design/methodology...
Journal Articles
International Journal of Bank Marketing (2020) 38 (7): 1575–1599.
Published: 14 October 2020
...Carlos Flavián; Miguel Guinaliu; Yuntao Lu Purpose With the popularity of mobile devices and new technologies, such as NFC, mobile payment, which is taking the place of credit cards and cash as the chief payment method, is attracting more and more attention. Thus, this paper aims to investigate...
Journal Articles
International Journal of Bank Marketing (2020) 38 (7): 1465–1490.
Published: 08 September 2020
...Samar Mouakket Purpose This study contributes to the limited and rather fragmented research on mobile payment (m-payment) within a post-adoption context by identifying individual characteristics (personal innovativeness and m-payment self-efficacy) and m-payment quality characteristics (system...
Journal Articles
International Journal of Bank Marketing (2020) 38 (1): 138–158.
Published: 25 July 2019
... between the latent variables of the research model. Findings The study identified significant differences between the two observed groups – the results show that men are more likely to use mobile payments than women and are therefore less influenced by the potential risks involved. In addition, men...
Journal Articles
International Journal of Bank Marketing (2020) 38 (1): 21–33.
Published: 29 April 2019
...Shih-Tse Wang Purpose Although debit and credit cards are widely accepted, consumers still have significant concerns pertaining to the risk of the cards’ usage. Mobile payment (m-payment) acts as identification and a virtual card for consumers, and is viewed as more secure than card payments...
