Issues

Special Issue: The Past, Present, and Future of Hospitality Research.. Guest Editors: Priyanko Guchait, Saehya Ann

Guest editorial: The past, present and future of hospitality research

Priyanko Guchait; SaeHya Ann
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Customers’ perceptions of hotel AI-enabled voice assistants: does brand matter?

Ruiying Cai; Lisa Nicole Cain; Hyeongjin Jeon
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What is my calling? An exploratory mixed-methods approach to conceptualizing hospitality career calling

Lindsey Lee; Sandra Sun-Ah Ponting; Ankita Ghosh; Hyounae (Kelly) Min
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Online food delivery research: a systematic literature review

Arvind Shroff; Bhavin J. Shah; Hasmukh Gajjar
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A systematic review of work–family enrichment in the hospitality industry

Tianjian Liu; Chunhao (Victor) Wei; Yee Ming Lee
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Biophilic design for urban hotels – prospective hospitality employees’ perspectives

Renata Fernandes Guzzo; Courtney Suess; Tiffany S. Legendre
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Recovery experience of wellness tourism and place attachment: insights from feelings-as-information theory

Mang He; Biqiang Liu; Yaoqi Li
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Choreograph postpartum care experiencescapes in a resort setting

Ingrid Y. Lin; Anna Mattila
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Robots can’t take my job: antecedents and outcomes of Gen Z employees’ service robot risk awareness

Heyao Yu; Cass Shum; Michelle Alcorn; Jie Sun; Zhaoli He
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Pride or empathy? Exploring effective CSR communication strategies on social media

Zeya He; Stephanie Liu; Bo H. Ferns; Cary C. Countryman
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Daily spillover from home to work: the role of workplace mindfulness and daily customer mistreatment

Xiaolin (Crystal) Shi; Xingyu Wang
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Sustainability in hospitality and tourism: a review of key research topics from 1994 to 2020

Arturo Molina-Collado; María Leticia Santos-Vijande; Mar Gómez-Rico; Juan M. Madera
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Cocreating food experience “delivered” from iconic local restaurants

Xi Yu Leung; Xingyu Wang; Jamie Alexander Levitt; Lu Lu
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Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes

Tuna Karatepe; Ali Ozturen; Osman M. Karatepe; M. Mithat Uner; Taegoo Terry Kim
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Analyzing the impact of COVID-19 on the financial performance of the hospitality and tourism industries: an ensemble MCDM approach in the Indian context

Swagata Ghosh; Mousumi Bhattacharya
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Building a thematic framework of identity research in hospitality organizations: a systematic literature review approach

Sandra Sun-Ah Ponting; Lindsey Lee
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The antecedents of customer mistreatment: a meta-analytic review

Pei Liu; Yu Ma; Xin Li; Caodie Peng; Yaoqi Li
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