... systemically examined. Study 1 uses topic modeling with Latent Dirichlet Allocation to analyze 91,609 online reviews from the Airbnb Experience platform. Study 2 uses content analysis of open-ended qualitative responses from VTE customers. The two studies together are used to build a new conceptual...

... content analysis – of 43 articles on OFD published in 24 journals from 2015 to 2021 (March). The authors used VOSviewer to perform citation analysis. Findings Systematic literature review of the existing OFD research resulted in six potential research themes. Further, thematic content analysis...

... research design was used. Initially, a qualitative analysis based on the free-listing psychological meaning approach was adopted. Then, a content analysis of 23,717 Facebook posts and tweets was performed through NVivo11. Finally, the resulting data were examined through a non-parametric statistical...

.... It also provides an empirical examination of the type of image projected through photographs of lodging properties in those destinations. Design/methodology/approach Analysis was conducted using a content analysis methodology. A total of 17,187 photographs of 5,820 lodging properties located in 15...

..., and convenience and accessibility. Pakdil and Aydın (2007) included multiple dimensions such as employees, tangibles, responsiveness, flight patterns, availability, image and reliability and assurance. Service quality Content analysis Airline industry Value for money Web reviews The provision...

... redundancy. This study aims to identify and classify service redundancy in the foodservice industry. Design/methodology/approach This qualitative study conducted in-depth interviews with 72 participants, namely, 36 customers and 36 managers of fine dining restaurants in Taiwan. Content analysis...

... Licensed re-use rights only Innovation Cluster analysis Content analysis Event study LBIO Press releases Press releases are issued by firms to inform investors and the public at large about issues ranging from financial performance and key hires to the release of new products...

... research time frames, which were then separately investigated using content analysis and keyword network analysis. Findings Results support the importance for continued refinement of certain research areas to add understanding to wine research. In particular, the topics of marketing and tourism...

... and therefore needs to be better understood. Interpretative phenomenological analysis Lodging Experience economy Content analysis Network hospitality Share economy An average guest room and ordinary staff interaction are no longer able to meet the expectations of hotel guests. These new...

... from TripAdvisor for content analysis. Descriptive statistics and ordinal logistic regressions were then used. Guests have both positive and negative experiences at green hotels. “Energy”, “purchasing” and “education and innovation” are the most frequently discussed green practices. Some guests...

... and 2014 in eight hospitality journals. Using content analysis, multiple researchers coded the articles using a standardized coding scheme. The number of articles on green practices in the hospitality context has been growing. Most studies focus on managers and the lodging sector. The authors...

.... However, a solid support for such advocacy is lacking, and the present paper fills in this research gap. Design/methodology/approach – By using a systematic approach, this study reviews 161 tourism and hospitality articles and conducts content analysis based on certain criteria including journal...

... on Facebook. Design/methodology/approach – In the case of the Super 8 Hotels Facebook fan page, 14 underlying factors related to themes, media, characteristics and time are identified in a content analysis of its posts. Multilevel regression is employed in the study to test the effects of these 14...

... an addition to the model. Design/methodology/approach – Content analysis is utilized to analyze letters of customer feedback provided by several hotels. A codebook was created, letters were coded by two raters and inter-rater reliability was calculated. Findings – The most frequently mentioned...