..., this study aims to systematically examine the mechanisms through which corporate social responsibility ( CSR ) influences hotel employees’ social occupational stigma consciousness. Design/methodology/approach Study 1 conducted a content analysis of hotel employee reviews posted on Glassdoor. Study 2...

...Angie Yeonsook Im; Han Chen; Hyewon Lee Purpose This study aims to examine how customers’ perception of corporate digital responsibility ( CDR ) influences their citizenship behavior ( CCB ) toward the company. The mediating roles of perceived corporate social responsibility ( CSR ) and brand...

... satisfaction Sustainability Experience management Air quality technologies Corporate social responsibility Indoor air quality (IAQ) is a critical component of environmental quality in indoor environments. Although the issue is often overlooked, the hospitality industry increasingly recognizes IAQ...

... supported the interaction effects of corporate social responsibility and customer education on customer trust, brand attitudes and visit intentions. Also, regression analysis results indicate customer trust positively influences brand attitudes, subsequently affecting visit intentions. Research...

...Salar Kuhzady; Hesam Olya; Heesup Han Purpose The purpose of this study is to present a thorough review of the current corporate social responsibility (CSR) practices within the hospitality and tourism sector by examining their impacts and identifying future directions. This review can be utilized...

...Jingwei Zhang; Md Shamirul Islam; Osman M. Karatepe; Manimekalai Jambulingam Purpose To provide a holistic assessment of tourists’ staycation intentions, this study aims to investigate the role of secondary-stakeholder corporate social responsibility (CSR) on local engagement. Based on construal...

... the positive impact of corporate social responsibility (CSR) initiatives on personal and organizational outcomes has been studied in the fields of human resource management and the hospitality industry, scholars in these fields still consider CSR as a promising area with potential. Drawing upon the dual...

... 2022 28 03 2022 17 04 2022 23 04 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only The link between corporate social responsibility (CSR) and corporate firm performance (CFP) has been extensively studied, but a significant...

...Renata F. Guzzo; JéAnna Abbott; Minwoo Lee Purpose The purpose of this study is to analyze how hospitality industry employees’ perceptions of corporate social responsibility (CSR) and participation in CSR activities influence their well-being and loyalty boosterism. Design/methodology/approach...

... This study aims to move beyond the current understanding of corporate social responsibility (CSR) to propose the concept of just-in-time (JIT) CSR as a metaphor that reflects hospitality operators’ endeavors to expedite socially responsible measures to both internal and external organizational stakeholders...

... This study aims to examine the link between corporate social responsibility (CSR) and idiosyncratic risk in the restaurant industry. The study also explores whether brand diversification magnifies the risk reduction effect of CSR in the restaurant industry. The study uses an unbalanced panel of 274...

... to be impacted by OI and influence intention to stay (IS); therefore, the current study focused on examining HQWL. This paper aims to explore the sequential effects of employee perceptions of corporate social responsibility (CSR), organizational identification (OI), higher-order quality-of-work-life (HQWL...

... aims to examine the relationship between CEOs’ pay schemes and corporate social responsibility (CSR) activities in the restaurant industry. Specifically, the authors propose that CEOs with a higher proportion of equity-based compensation (EBC), which induces a greater propensity for risk-taking...

... with instrumental reason to pursue CSR in an organizational setting. This study is one of the first scale development studies of employees’ perceptions in the context of the hotel industry. Organizational behaviour Human resource management Corporate social responsibility Scale development...

... is to examine corporate social responsibility (CSR) issues in the context of the hospitality industry and offer some avenues for future research. The paper reviews several domains of CSR and takes stock of some exemplar research from hospitality management pertaining to each domain. Particular note...

... to explore the impacts of corporate social responsibility (CSR) on employee organizational citizenship behavior (OCB) and task performance in hospitality. The existing research emphasizes the effects of CSR on organizational performance at a macro level. There is a need to explore social responsibility...

... et al., 2017). As Buckley (2012 , p. 532) argues, “private-sector approaches to sustainability such as self-regulation, corporate social responsibility […] have been promoted widely, but proved largely ineffective”. “Responsible tourism” is invoked as a leitmotif for ethical tourism...

... The purpose of this study is to explore how senior managers of independent hotels perceive the notion of corporate social responsibility (CSR) through a holistic analysis of motivations of undertaking both social and environmental initiatives. This study conducts qualitative interviews with 22...

... resources influence managers’ corporate social responsibility (CSR) attitudes, utilizing the value identification and agency theories. The proposed hypotheses were tested utilizing cross-sectional data collected from 228 managers of a plethora of travel and tourism companies that operate at a UNESCO...

...Burcin Hatipoglu; Bengi Ertuna; Duygu Salman This study aims to identify factors that explain how corporate social responsibility (CSR) programs that are developed for the tourism industry create shared value for society. Previous theoretical underpinnings have noted a business-oriented approach...