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Keywords: Corporate social responsibility
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Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (13): 213–233.
Published: 30 October 2025
... satisfaction Sustainability Experience management Air quality technologies Corporate social responsibility Indoor air quality (IAQ) is a critical component of environmental quality in indoor environments. Although the issue is often overlooked, the hospitality industry increasingly recognizes IAQ...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (11): 3836–3854.
Published: 09 October 2025
... supported the interaction effects of corporate social responsibility and customer education on customer trust, brand attitudes and visit intentions. Also, regression analysis results indicate customer trust positively influences brand attitudes, subsequently affecting visit intentions. Research...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (7): 2556–2579.
Published: 01 May 2025
...Salar Kuhzady; Hesam Olya; Heesup Han Purpose The purpose of this study is to present a thorough review of the current corporate social responsibility (CSR) practices within the hospitality and tourism sector by examining their impacts and identifying future directions. This review can be utilized...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (5): 1784–1803.
Published: 28 February 2025
...Jingwei Zhang; Md Shamirul Islam; Osman M. Karatepe; Manimekalai Jambulingam Purpose To provide a holistic assessment of tourists’ staycation intentions, this study aims to investigate the role of secondary-stakeholder corporate social responsibility (CSR) on local engagement. Based on construal...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (10): 3764–3789.
Published: 02 June 2022
... Although the positive impact of corporate social responsibility (CSR) initiatives on personal and organizational outcomes has been studied in the fields of human resource management and the hospitality industry, scholars in these fields still consider CSR as a promising area with potential. Drawing upon...
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (4): 1470–1490.
Published: 26 January 2022
...Renata F. Guzzo; JéAnna Abbott; Minwoo Lee Purpose The purpose of this study is to analyze how hospitality industry employees’ perceptions of corporate social responsibility (CSR) and participation in CSR activities influence their well-being and loyalty boosterism. Design/methodology/approach...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (12): 4334–4354.
Published: 11 October 2021
... objectives transform the image of a place from a commercial venue into a place imbued with meaning associated with safety, partnership and warmth. Casino Corporate social responsibility Crisis response COVID-19 Place meaning The practice of CSR is prevalent in hospitality-related industries...
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (3): 1163–1179.
Published: 09 April 2020
... aims to explore the sequential effects of employee perceptions of corporate social responsibility (CSR), organizational identification (OI), higher-order quality-of-work-life (HQWL) and intention to stay (IS). The survey responses were gathered from employees of a casino hotel company in the USA...
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (4): 1857–1884.
Published: 26 February 2019
...Annie Ko; Andrew Chan; Simon C.K. Wong Organizational behaviour Human resource management Corporate social responsibility Scale development Dimensionality of perceived corporate social responsibility Hotel employees’ perceptions Despite the proliferation of CSR research that focuses...
Journal Articles
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (6): 2468–2487.
Published: 12 February 2019
... The purpose of this study is to explore how senior managers of independent hotels perceive the notion of corporate social responsibility (CSR) through a holistic analysis of motivations of undertaking both social and environmental initiatives. This study conducts qualitative interviews with 22...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (6): 2526–2543.
Published: 12 February 2019
... et al., 2017). As Buckley (2012 , p. 532) argues, “private-sector approaches to sustainability such as self-regulation, corporate social responsibility […] have been promoted widely, but proved largely ineffective”. “Responsible tourism” is invoked as a leitmotif for ethical tourism...
Journal Articles
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (6): 2297–2320.
Published: 29 November 2018
... that will be of interest to both academics and practitioners. Hotels Corporate social responsibility Stakeholder theory Semi-structured interviews with 54 managers from several sectors of the Cyprus tourism industry were undertaken using purposive sampling. There is a dominance of supply-chain...
Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (12): 3592–3608.
Published: 31 October 2018
...)material CSR and firm performance. CSR Corporate social responsibility Sustainability Materiality Airline industry Airline type Economic conditions The lack of public trust in many businesses, especially large corporations, is not surprising. A survey conducted by PricewaterhouseCoopers...

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