... and reappraisal influence well-being. Stress Leadership Hotel manager Middle management Job stressors Management development Well-being Health Emotion regulation Reappraisal The model was tested on 600 Norwegian and Swedish hotel managers using a questionnaire survey (72 per cent response...

... also provides insights into one team's experiences of working exclusively with commercial clients. Research limitations/implications The paper is limited to the exploration of a case study, though it does provide some interesting insights into management development and research with a totally...

...Norma D'Annunzio‐Green; Gill Maxwell; Sandra Watson; Sandra Watson Purpose This paper seeks to explore the range of research that has been published in the field of hospitality management development and discuss the implications of findings for the field of talent management. Design/methodology...

... to comment on their perceptions of the impacts on other stakeholders, particularly customers and employees. Training Management development Partnership Qualifications Retail management United Kingdom Traditionally, if an individual wanted to obtain a higher education qualification they had...

... cultures whether at the individual, team, unit, or corporate level. Increasingly, leadership success will depend on the ability to maintain agile cultures and to build trust in diverse hospitality environments. Assessment centres Leadership Management development Equal opportunities Trust...

... professional development Management development United Kingdom This section addresses some important trends affecting the provision of future managers for hospitality and tourism. It reports on the outcome of a special industry‐academia event and subsequent scenario building for graduate models...

...Debra Adams; Catherine Waddle Reviews the work published over the last ten years on the subject of the evaluation of individual and organizational learning. The emerging arguments are based on the proposition that the decision to provide training and management development is a strategic investment...

... and the rationale and method of implementation of the management development programme is explained.The framework was approved by the company’s management board for implementation throughout the division and feedback from property management and assessment of financial results suggest the approach has made...

... of explaining aspects of the host‐guest interaction (Baum, 1996c). © MCB UP Limited 1998 Hospitality industry Human resource management Management development Organizational change The curriculum issue, here, is one, in part, of timing in addition to the wider concern as to whether...

...Norma D’Annunzio‐Green Human resource management (HRM) policies in international organizations with wide geographic distribution and operating in high numbers of different cultural environments must be underpinned with a strong international management development (IMD) programme. Uses...

... attitudes (as an effect of the recession) towards education; and training emphasizing expenditure on statutory items rather than on management development. Identifies a gulf between controllers and their head office superiors. Controllers indicated that their stated needs for training and education were...

... use of new technology. © MCB UP Limited 1991 Management development Hospitality industry Strategic management Competitive strategy Europe STRUCTURAL CHANGES: THE INTERNATIONAL HOSPITALITY INDUSTRY AND FIRM 21 U nit managers and corporate managers both face new challenges...

... to exploit it. © MCB UP Limited 1991 Europe Information systems Management development Marketing strategy IT Hospitality industry IT CONNECTIVITY AND PAN-EUROPEAN HOSPITALITY MARKETING I 37 I nformation systems cannot by themselves change organisations but the potential for change, which...

... on organisation structure are examined. Key issues that organisations will have to address in order to ensure success are pinpointed. The article suggests that companies will have to provide a wider spread of management development opportunities with greater discretion left to individual managers. © MCB UP...

... managed this programme since its inception in September 1990 and summarises the research process used to identify competence models for executive roles, and the aim and structure for the development centre. Some issues and learning evolving from this ongoing management development programme are introduced...

... UK and Portuguese hotel sectors are revealed with the latter appearing in some ways to be more professional. © MCB UP Limited 1991 Portugal Hospitality industry Hotels Tourism Management development 10 INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT 3,2 C omparisons...

... are identified with the majority of the managers being between the ages of 26 and 45 and having obtained some form of qualification. © MCB UP Limited 1991 Education Scotland Training Management development Managers Hotels 28 INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT 3 , 2 T...

... Hotels Management development Effectiveness I 2 2 | INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT 3,1 T he importance of human and social skills to the hotel manager is discussed. What Makes for an Effective Hotel Manager? Laurie Mullins and Ian Davies International Journal...

... of hotel services in hospitals and there will be increased incentives for managers to engage in personal development programmes which will benefit the individual and the organisation. © MCB UP Limited 1991 National Health Service Training Management development Hotel and catering Value...

... Management development United Kingdom 20 MANAGEMENT DEVELOPMENT IN HOSPITALITY AND TOURISM A ppraisals of the preparatory effectiveness of a hotel and catering management HND from established professional and recent entry diplomate managers. Planning for Industry: A Study in Curriculum Design due...