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Journal Articles

Application of Six Sigma DMAIC methodology in a transactional environment

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Jiju Antony, Anmol Singh Bhuller, Maneesh Kumar, Kepa Mendibil, Douglas C. Montgomery
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2012) 29 (1): 31–53.
https://doi.org/10.1108/02656711211190864
Published: 06 January 2012
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Journal Articles

Common myths of Six Sigma demystified

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Maneesh Kumar, Jiju Antony, Christian N. Madu, Douglas C. Montgomery, Sung H. Park
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2008) 25 (8): 878–895.
https://doi.org/10.1108/02656710810898658
Published: 05 September 2008
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Journal Articles

Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors

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Jiju Antony, Frenie Jiju Antony, Maneesh Kumar, Byung Rae Cho
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2007) 24 (3): 294–311.
https://doi.org/10.1108/02656710710730889
Published: 20 March 2007
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Journal Articles

Six sigma in small‐ and medium‐sized UK manufacturing enterprises: Some empirical observations

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Jiju Antony, Maneesh Kumar, Christian N. Madu
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2005) 22 (8): 860–874.
https://doi.org/10.1108/02656710510617265
Published: 01 October 2005
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