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Renee Reid
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Journal Articles
A grounded multi‐model framework for TQM dynamics
Available to Purchase
International Journal of Quality & Reliability Management (2002) 19 (6): 710–736.
Published: 01 September 2002
Journal Articles
Sustaining quality in the UK public sector: Quality measurement frameworks
Available to Purchase
International Journal of Quality & Reliability Management (2002) 19 (5): 581–595.
Published: 01 August 2002
