...Loan Thi Cam Bui; Maria Carvalho; Hai Thanh Pham; Tram Thi Bich Nguyen; An Thi Binh Duong; Huy Truong Quang Purpose The research objective is rooted in the principle of providing new insights and a collective perspective regarded as Supply Chain Quality Management 4.0 (SCQM4.0), an integration...

... in the development and improvement of quality in their supply chains (SCs). Additionally, this paper intends to better understand that integration and its impacts on organizational performance. Design/methodology/approach The proposed MM was developed based on an exhaustive literature review of the most relevant...

... management Integration Balanced scorecard Organization performance Empirical study FCT – Fundação para a Ciência e Tecnologia UIDB/00319/2020 Quality management (QM) and supply chain management (SCM) are in the set of the most important strategic approaches in business management...

...Vahid Hajipour; Hamidreza Amouzegar; Sajjad Jalali Purpose Enterprise resource planning (ERP) offers a streamlined system architecture to feed businesses with beneficial information in the current intense global competition. The primary concern of ERP is how to integrate different functional units...

...Ahmet Kolus; Ahmed El-Khalifa; Umar M. Al-Turki; Salih Osman Duffuaa Purpose The integration between production scheduling and maintenance planning is attracting the attention of planners in the manufacturing sector with the increase in global competitiveness. Researchers have developed various...

... principles of “Process Approach” and “Improvement” of ISO 9001, by having the manner of integration of their risk-based thinking concept and Lean Six Sigma (LSS) approaches, respectively, within audit. However, this integration also has limitations such as the desire for implementing risk management program...

... collectively, they need to: change their audit approach from ISO elements to ISO principles, integrate the tools that are related to ISO 9001 Principles within the audit’s phases, perform pre-audits in the form of self-auditing, induce auditors to learn all tools to determine the ideal tools for particular...

...Maria J. Manatos; Maria J. Rosa; Cláudia S. Sarrico Purpose The purpose of this paper is to empirically test the thesis that universities are developing their different quality management (QM) systems comprehensively and integrating them in their broader management and governance systems, covering...

...Ana Cristina Fernandes; Paulo Sampaio; Maria Sameiro; Huy Quang Truong Purpose The purpose of this paper is to develop a theoretical basis for integration of quality management (QM) and supply chain management (SCM). For that purpose, some common practices of both approaches are identified...

..., regarding information sharing, trust, integration and leadership. Conversely, the authors have found some ad hoc good practice which could be developed into more systematic SCQM practice. Research limitations/implications – The study covers only a single case study, and a part of the education supply...

...Naceur Jabnoun; Mohamed Khalifah Purpose – Quality awards played an important role in improving quality in private and public organizations. The purpose of this paper is to present an integrated four quadrant strategy adopted by Sheikh Saqr Program for Government Excellence (SSPGE) for improving...

...Hongyi Sun; Wenbin Ni Purpose There are many studies on the impact of supply chain integration (SCI) on performance. However, the definitions, the measurements, the sample sizes, and scope of both SCI and the performance vary significantly from research to research. Conclusions are not consistent...

... is in the spotlight, due to over than 1.000.000 certified organizations by the end of 2009. Quality management systems can be integrated with an increasing variety of other subsystems implemented according to other standards, including environmental systems, health and safety, social responsibility, R&D, risk...

... and is a disciplined and structured problem‐solving methodology. The authors strongly argue its integration with other continuous/breakthrough improvement initiatives for sustaining the merits of Six Sigma in the twenty‐first century. The paper also elucidates the role of academia in further developing...

...John Davies Purpose The purpose of this paper is to explore the integration issues that are important to consider when attempting to implement the European Foundation for Quality Management's (EFQM's) Excellence Model in UK universities. The aim of this paper is to explore the role...

... factors were then integrated into a grand strategy for deploying Six Sigma. Institutionalizing Six Sigma, as a consequence, will require a three‐pronged approach. The elements include: launching the initiative; managing the effort; and sustaining momentum and growing. The objective...

... the project management quality processes accordingly: Quality Project management Integration Winston Churchill is credited with describing the UK and America as “two great countries divided by a common language”. Quality management (QM) and project management (PM) might be described in the same...

..., fundamental, sustainability, integrative and external dimensions) of SMEs are integrated to form the conceptual model. Through this model, the validity of quality methods can be tested and meaningful interpretations of the application of quality methods can be used by all interest groups – such as SME owners...

... and ensure achievement of business objectives. Traditional TQM approaches have had only an implied relationship to a company’s business system and, therefore, have not in practice been integrated within the business system of the company. This paper presents a framework for an approach that integrates...

...” and “integrative” concepts within the context of construction firms. Findings from a research project suggest that these should be removed from or implemented into the organization where necessary. Believes that organizations must adopt the “integrative” approach which looks ahead into the challenges of the future...