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1-9 of 9
Keywords: International Standards
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Journal Articles
The role of quality management systems in fostering the international competitiveness of companies
Open Access
International Journal of Quality & Reliability Management (2024) 41 (7): 1979–1999.
Published: 18 December 2023
... less attention was paid to the role of international standards within this context. This study intends to propose its contribution by deepening the role of process certifications in the competitiveness and internationalization strategies of companies, with specific reference to the wood-furniture...
Journal Articles
The performance measurement perspectives and causal relationship for ISO‐certified companies: A case of opto‐electronic industry
Available to Purchase
International Journal of Quality & Reliability Management (2010) 27 (1): 27–47.
Published: 12 January 2010
... of further discussion. This study's purposes are thereby the determination of reliable performance measurement indicators for ISO‐certified industries, and the construction of a relationship model for these performance measurement indicators. Balanced scorecard Performance measures International...
Journal Articles
ISO 10002 Complaints Handling System: a study
Available to Purchase
International Journal of Quality & Reliability Management (2006) 23 (9): 1158–1175.
Published: 01 December 2006
... Quality management Complaints International Standards Electricity industry Customer satisfaction Canada Move over ISO 9001/2/3. Here come ISO 10001/2/3! With a clear shift from assurance to satisfaction exhibited in the latest version of the ISO 9000 standards, it is hardly surprising...
Journal Articles
A new forecasting model for the diffusion of ISO 9000 standard certifications in European countries
Available to Purchase
International Journal of Quality & Reliability Management (2004) 21 (1): 32–50.
Published: 01 January 2004
.... Finally, some considerations about new developments, after the present “certification era”, are proposed. Quality ISO 9000 series International standards Diffusion Logistics Modelling The estimated average asymptotic value N(∞) of the fraction of certified companies is approximately...
Journal Articles
Safety management system registration in the shipping industry
Available to Purchase
International Journal of Quality & Reliability Management (2003) 20 (6): 704–721.
Published: 01 August 2003
... industry International standards In recent years, the quality, health and safety requirements in many countries have been more stringent than was the case previously. Pressures from communities have led to the enactment of various safety legislations and safety standards in different countries...
Journal Articles
The implementation of an ISO 9000 quality system
Available to Purchase
International Journal of Quality & Reliability Management (2001) 18 (9): 941–966.
Published: 01 December 2001
... market share in Europe, or lack of foreign interactions. This argument works for companies with different ranges of paid‐up capital or operating years. © MCB UP Limited 2001 ISO 9000 Europe International standards In order to avoid confusion from a number of national...
Journal Articles
An evaluation of success factors using the AHP to implement ISO 14001‐based EMS
Available to Purchase
International Journal of Quality & Reliability Management (1999) 16 (4): 341–362.
Published: 01 June 1999
... and the conclusions drawn from them are the results of the analysis of collective judgements provided by the panel of experts selected for this study. © MCB UP Limited 1999 Analytical hierarchy process Environmental management strategy Hong Kong Implementation International standards...
Journal Articles
Environmental management systems: a new challenge for Greek industry
Available to Purchase
International Journal of Quality & Reliability Management (1998) 15 (3): 286–302.
Published: 01 May 1998
... strategy Greece Implementation International standards The growing awareness of the interaction between human‐designed systems and natural systems has led to increased pressure on industry and government to curb activities harmful to our environment. Approaches for the protection of the planet...
Journal Articles
Dependability, a key factor to the quality of products: IEC 300 series and ISO 9000 series standards
Available to Purchase
International Journal of Quality & Reliability Management (1995) 12 (7): 36–43.
Published: 01 October 1995
... International standards ISO 9000 Production Quality Reliability Standards The approach that a successful and competitive business can be run on a free market only if permanent care is taken of the quality of products, leads to the introduction of the total quality concept, based...
