...Selim Ahmed; Md Emran Hossain; Muhammad Khalilur Rahman; Abdullah Al Masud; Ezaz Ahmed; Mamoon Bashir Purpose The present study examines the influence of leadership, employee involvement and Green Lean Six Sigma (GLSS) on the quality improvement of patient safety in specialised hospitals...

...Sandra Furterer; Jiju Antony; Sanjay Bhasin; Alessandro Laureani; Shreeranga Bhat Purpose This systematic literature review aims to synthesise, organise and structure the stock of knowledge relating to leadership and design for Lean Six Sigma (DFLSS) and to understand leadership’s role, traits...

...Krishnendu Saha; Bhavesh Patel; Stefania Paladini Purpose This study investigates the role of leadership and cultural transformation in facilitating Lean Six Sigma (LSS) practices in clinical pharmacy settings to reduce medicine waste within the UK National Health Services (NHS). Design...

...Issa Khalfan; Zaharuzaman Jamaluddin; Setyawan Widyarto Purpose Construction companies play a vital role in the development of any country. The objective of the study is to evaluate the influence of leadership and quality culture (QC) on quality management (QM) practices and operational...

..., which is a crucial resource that detemines a firm's competitive advantage. However, their study also presented that leadership and people-focus activities do not have direct association with business performance, but rather show statistical influence via organizational learning activities...

...Flevy Lasrado; Rassel Kassem Purpose This paper posited a dynamic relationship between transformational leadership, organizational culture, and organizational excellence in order to develop a better understanding of the casual linkages between these three areas. Design/methodology/approach...

... in their quality journey (Punnakitikashem et al., 2010). Additionally, the study determined that a number of quality management capabilities (e.g. leadership, strategy and planning, customer focus, information and analysis, people management, process management and supplier involvement) are significantly...

... issues and propose a new management model that enables leadership to prevent and effectively address quality/ethical problems by operationalizing excellence. For the purpose of this research, operationalization is defined in terms of developing a sustained culture of excellence and enabling a firm...

... the importance of and techniques for first, assessing and improving institutional readiness; second, enhancing leadership awareness, understanding, and support for LHE; third, strategic planning, Lean leadership, and getting help for LHE; and fourth, facilitating an institution-wide transition to LHE...

...Anupam Das; Vinod Kumar; Uma Kumar Purpose This research seeks to identify the specific leadership competencies required for implementing Total Quality Management (TQM); to examine the influence of leadership competencies for implementing individual TQM principles; and to examine the relationship...

... conducted in two separate organizations in Turkey. Findings The study presents four independent variables as the major factors affecting quality commitment of employees, viz. the leadership commitment towards quality; the quality orientation of the organization; team effectiveness and effectiveness...

... of CG and the associated elements affecting CSR. It addresses the integration of CSR into management systems through a framework as a process‐based management system and studies the role of leadership style for socially responsible organizations. The paper develops a comprehensive questionnaire...

... conditions as well as improving the treatment of disease by increasing the effectiveness of health care organisations is indicated. Leadership commitment was found to be the most crucial common prerequisite for successful quality management implementation and for creating a healthy work environment...

...Grace McCarthy; Richard Greatbanks Purpose The purpose of this paper is to describe research which aimed to discover whether there were differences in leadership practices and perceptions of good leadership practice between German and UK organisations. Design/methodology/approach A survey...

...Larry W. Howard; S. Thomas Foster; Patrick Shannon Purpose To examine the role of perceived team climate in facilitating leadership and sociotechnical optimization to affect quality related outcomes in a municipal government. Design/methodology/approach A survey was administered to employees...

... seen in the professional bureaucracy configuration. On a general basis, it is also noted that the use of quality models and tools is rather infrequent and the value of committed leadership is highlighted. © MCB UP Limited 2003 The questionnaire included the following short descriptions...

... Framework, based on the Pyramid of Organizational Development. Empirical research revealed additional factors as being significant. These expanded executive mindset to incorporate intent; in addition, a capacity and willingness to learn, and visionary or transformational leadership appeared...

... construction projects. It was found that, by developing a concept of critical leadership to drive through quality commitment, there were cogent reasons for further developing this total quality research. © MCB UP Limited 2000 Leadership TQM Public sector United Kingdom Construction industry...

... and critical success factors, these are still not sufficient to drive and sustain continuous improvement. Improvement Kaizen Leadership Management Quality Self‐assessment This study has found that, even where organisations are using self‐assessment techniques and employing other positive...

... leadership and effective communication throughout the process. © MCB UP Limited 1998 Communications Leadership Policy Strategic planning Total Quality Management An increasing number of organisations, as part of a strategic planning approach to continuous improvement, are starting...