... the epistemological and methodological aspects of conjoint analysis including different issues, challenges, probable solutions, limitations and future direction of conjoint analysis in the recent decade. Design/methodology/approach For exploring the methodological and epistemological aspects of conjoint analysis...

... and adapted to fit the quality control features and requirements. The paper introduces a new and revised FMEA approach, where the “failure concept” has been modified with “defect concept.” Design/methodology/approach – The typical FMEA parameters have been modified, and a non-linear scale has been...

..., theory and practice, as it is assumed that effective practice requires good understanding of methodological basis and methodological basis is continuously refined by good actual practices, so the construction and accumulation of QFD knowledge may be obtained. Thus, this article attempts to highlight...

... methodology for TQM, rather than the actual theory and results. The methodology was applied to 19 organisations and to a longitudinal case study. The methodology makes a contribution from two aspects. First, a comprehensive grounded theory approach for developing TQM theory based in practice was developed...

... to construct a model whereby the application and effect of quality methods can be objectively examined. © MCB UP Limited 1999 Quality Integration Methodology Small‐to‐medium‐sized enterprises Australia Small and medium size enterprises (SMEs) are very important for the economic growth...

... of experiments Methodology In the Taguchi’s experimentations (1987), it is well known that orthogonal arrays, interaction tables, and linear graphs are provided for planning experiments and many successful cases have been reported. Many books such as Ross (1988) and Taguchi et al., (1989...

...Janice Kim Winch Bob E.   Hayes . Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods, 2nd ed. . Milwaukee, WI : ASQC Quality Press   1997 . 278pp , ISBN: 0‐87389‐362‐X   $29 Customer satisfaction Measurement Methodology...

... parameters: © MCB UP Limited 1999 Design Methodology Quality management Value analysis The quality management of any activity, if it is to be carried out in a serious way, needs metrics to enable the activity to be measured, if only semi‐quantitatively, so that quality improvement...

... constructs, methodological tools, and conflicting definitions of quality (Rust and Olive, 1993). Also, this body of work mingles units and levels of analysis. Finally, much of this work applies research theory which is structurally inconsistent with the nature of the phenomenon under scrutiny, a course which...

... management (TQM) approach of training centers. Practical effects of this new methodology are finally shown on a real case concerning the design of an industrial training service. In our specific case, the QFD has been used for the design of a theoretic‐practical training course, with the purpose of giving...

... the success of a quality program implementation. Therefore, we propose the use of Q methodology as an effective method for understanding the perceptions of those individuals who will be taking part in a quality program implementation as well as for identifying supplemental training needs. In addition, we give...

.... The study is based on the enhancement of the basic total control methodology (TCM) model which was originally developed and implemented by Motorola Semiconductors Hong Kong Ltd (MSHKL). During the implementation, several opportunities can be identified in terms of classification methods of quality tools...

...Alan Simon; Amrik Sohal; Alan Brown Argues that because of the many inherent weaknesses of traditional empirical research, generative and case study approaches may be more useful methodologies for conducting research on quality management. Outlines ways in which the generative research model builds...

...Wen‐Hai Chih; Dwayne A. Rollier Prototype patterns and pattern diagnostic characteristics have been proposed in a previous article. Simulation results based on the prototypes and the diagnostic characteristics have also been presented as a justification for the study. Outlines a methodology...

... for the 0.3σ drift case. © MCB UP Limited 1995 Control charts Management Methodology Quantitative techniques Quality Statistics Control charts are used as a tool to monitor the quality characteristics of processes. Shewhart’s[ 1 ] charts used a three‐sigma limit as a signal indicating...

...Robert Raeside It is widely recognized that the use of statistical experimental design techniques, including those advanced by Taguchi, can, when applied correctly, lead to a deep understanding of processes and often to their improvement. The benefit arises out of the methodologies providing...

... ability to maintain values and to create values for the future. It has been hypothesised that productivity may be enhanced by recognising the need to maximise the availability of organisational assets. DEVELOPING COUNTRIES TQM METHODOLOGY PRODUCTIVITY STRATEGIC PLANNING Availability Management...