...David James Bryde This paper presents an argument that it is appropriate to develop a model of project management (PM) performance from models for assessing quality management. The paper presents a model, labelled the project management performance assessment (PMPA) model, based upon the EFQM...

... factors superposed as a “checklist”. Information from the TQM literature suggests that in developing guidelines for effective implementation, there is a need to: TQM Models Malaysia Implementation According to Crosby (1989) quality, as a key attribute that customers use to evaluate...

... to be of particular importance. Research conducted to date suggests it may have greater value as an explanatory model, but further empirical testing is required. Compares the proposed Model of Quality Transition with Kanji’s Process Innovation Framework. Proposes that another area of investigation is the possible...

...Frances M. Hill; Lee K. Collins Presents a model of organisational transformation drawing on case study research and a review of relevant literature. Concludes that it is important for change managers to understand how both the internal and external environments can influence organisational change...

... life span, i.e. the wear‐out phase, the application of preventive replacement strategy at constant time intervals reduces total down‐time. The novelty of the approach used in this research lies in the conversion of the more complicated classical constant‐interval replacement model to a simplified...

... is developed and applied to a sample of ceramic company clients. The methods are compared by analyzing the multitrait‐multimethod matrix using the structural equation model methodology. Results indicate that SERVPERF has greater reliability, greater convergent and discriminant validity, explains variance more...

...H. van de Water In this article a model is presented concerning the organisation of the maintenance process of a quality system. This model consists of the composition of two existing models. The point of departure is a three‐level model of quality management. Then each of these three levels has...

...M. Ben‐Daya; A.S. Alghamdi Presents two sequential preventive maintenance (PM) models. The first model can be viewed as an extension of Nakagawa’s model where the age reduction of the system is assumed to depend on the level of PM activities. Linear and nonlinear relationships between age reduction...

...Rodney McAdam This paper adopts a critical perspective in seeking to inquire how TQM‐related models, developed initially in large organisations, are applied in the SME context. Using a grounded inductive approach, a study is made of 20 SME cases, where a quality model, the balanced scorecard, has...

...U. Dinesh Kumar In this paper reliability models for fault tolerant N‐version programming and consensus recovery block (combination of N‐version programming and recovery block) with deadline mechanism are analysed. Explicit expressions for reliability of N‐version programming and consensus recovery...

...Chu‐Hua Kuei There is a great need for empirical research to evaluate internal organizations’ (e.g. information system department, accounting department, and purchasing department) service quality. In this study, a model to describe the interactions between internal organizations and the processes...

...Anne Martensen; Jens J. Dahlgaard This paper highlights how the European Business Excellence Model can be adapted to innovation when formulating strategies and plans. The Business Excellence Model is too general to be applied directly to innovation, and the authors find that specific criterion...

... analysis, a robust metamodel was developed. A cost model was also proposed. In order to determine the relationship between these dependent and independent variables, we need to choose which design of experiment to use, whether full factorial or fractional factorial. The number of runs required by a full...

...Imad H. Khamis; James J. Higgins An alternative is proposed to the Weibull cumulative exposure model in step‐stress testing, that we call the transformed exponential model. The proposed model comes from a natural transformation of the exponential cumulative exposure model. It is as flexible...

...V. Sridharan; P. Mohanavadivu In this paper one considers a model representing a two‐unit identical system with one unit operating online, and the other unit in warm standby. The online unit is controlled by a protective unit which protects the online unit from any damage occurring. The online...

...M. Ben‐Daya; M. Hariga In this paper, we develop a model for machine maintenance inspection problem. Conditions under which an economical solution exists are derived. An optimal solution procedure yielding the optimal inspection interval length in few iterations is proposed as well as a closed form...

... mathematical models can be used to analyse the effect of supportability on systems availability. The paper discusses supportability aspects and its effect on operational availability of complex systems using advanced mathematical models like Markov, semi‐Markov and non‐Markov models. The powerful mathematical...

... system to capture site quality costs, namely the “construction quality costs quantifying system” or CQCQS. © MCB UP Limited 1998 Construction industry Costs ISO 9000 Models There is one factor that makes the difference between the costly way and the beneficial way of achieving...

... by computerized aids for years because of their affinity with information technology. This article illustrates the way in which existing similarities between quality control and information control can lead to a model for mutual support. A general model has been designed from information planning, which can serve...

... model to determine the Laplace‐Stieltjes transform (LST) of the distribution function of the passage time in the system. Inversion of the LST gives the required distribution. Gives a counter‐example to demonstrate the method and its limitations. © MCB UP Limited 1997 Distribution Models...