...Peter E. Johansson; Helena Blackbright; Tomas Backström; Jennie Schaeffer; Stefan Cedergren Purpose The purpose of this paper is to increase the understanding regarding how managers attempt to make purposeful use of innovation management self-assessments (IMSA) and performance information (PI...

... on the self-regulation theory, this study enhances the understanding of the potential of control in facilitating technological innovation. Third, the paper provides practical guidance about the application of self-assessment at the project level. In the third step, reducing discrepancy and providing...

...Rodney McAdam; William Keogh; Adil Ahmed El Tigani; Paul Gardiner Purpose The aim of this paper is to explore the implementation issues of the Business Excellence Model and the process of self‐assessment, from both management and employee perspectives, in a large government organisation...

...M. Li; J.B. Yang In response to the criticism on the measurement system of self‐assessment against the European Foundation for Quality Management (EFQM) model, this paper reports the development of a more scientific and accurate scoring method. The decision model constructed has focused...

...Peter Samuelsson; Lars‐Erik Nilsson The performance of self‐assessment and the various tools for conducting self‐assessment have been frequently debated in the literature. This paper discusses the complete process of self‐assessment and how organisations use the EFQM excellence model in real‐life...

... formal than quality audits, and, much like the better‐known self‐assessments against business excellence models, aimed at continuous quality improvement. The concept, principles and practices of a self‐audit are focused on. Basically, evaluation of one’s work is as old as work itself. By virtue...

...Pui‐Mun Lee; Hesan A. Quazi This paper proposes a development methodology that uses the assessment criteria of the national quality award as the basis for creating a self‐assessment tool to measure quality performance in organizations. The Singapore Quality Award (SQA) assessment criteria were used...

...K.F. Pun; K.S. Chin; Henry Lau With the proliferation of several quality awards and standards, many organisations have taken their initiatives to employ different awards and standards in one form or another to sustain competitive edge. The ultimate objective of a self‐assessed quality management...

... and critical success factors, these are still not sufficient to drive and sustain continuous improvement. Improvement Kaizen Leadership Management Quality Self‐assessment This study has found that, even where organisations are using self‐assessment techniques and employing other positive...

...Ton van der Wiele; Alan Brown Based on two quality management self‐assessment survey projects conducted in Europe and Australia, the authors compare practices in these parts of the world. The main questions addressed are: why do organisations use self‐assessment?, how do they implement self...

...A. van der Wiele; A.R.T. Williams; B.G. Dale; G. Carter; F. Kolb; D.M. Luzon; A. Schmidt; M. Wallace Reports a European study on the use of quality management self‐assessment. Data have been obtained from 117 organizations who, in general, have some experiences of self‐assessment methods. Among...