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Keywords: Socio-technical system
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (4): 981–1004.
Published: 18 November 2025
... Digital transformation Industry 4.0 Lean management Unified theory of acceptance and use of technology Socio-technical system University of Macedonia This work is part of a project that has received f http://dx.doi.org/10.13039/100018563 Funding: This work is part of a project...
Journal Articles
Fabiane Letícia Lizarelli, Ayon Chakraborty, Jiju Antony, Sandy Furterer, Maher Maalouf, Matheus Borges Carneiro
International Journal of Quality & Reliability Management (2024) 41 (3): 805–825.
Published: 04 August 2023
... Licensed re-use rights only Lean practices Socio-technical system Sustainability Performance In recent years, academics and practitioners have widely recognized the benefits of implementing Lean for the service industry (Caiado et al., 2018). The Lean implementation in service...
