Sandy Furterer
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Journal Articles

An empirical study on Lean and its impact on sustainability in services

Fabiane Letícia Lizarelli, Ayon Chakraborty, Jiju Antony, Sandy Furterer, Maher Maalouf, Matheus Borges Carneiro
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2024) 41 (3): 805–825.
https://doi.org/10.1108/IJQRM-05-2023-0175
Published: 04 August 2023
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Journal Articles

How does performance vary between early and late adopters of Industry 4.0? A qualitative viewpoint

Jiju Antony, Michael Sony, Olivia McDermott, Sandy Furterer, Matthew Pepper
Journal: International Journal of Quality & Reliability Management
International Journal of Quality & Reliability Management (2023) 40 (1): 1–24.
https://doi.org/10.1108/IJQRM-05-2021-0134
Published: 12 October 2021
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