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Keywords: Topic modeling
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (5): 1307–1324.
Published: 06 March 2026
.... The current study aims to identify desirable attributes of physicians from online reviews in a developing country, Pakistan. Design/methodology/approach 60,458 usable online reviews of Pakistani physicians were scraped from two popular physician rating websites of Pakistan. Topic modeling and salience...
Journal Articles
International Journal of Quality & Reliability Management (2025)
Published: 02 January 2025
... online sources such as online reviews. By categorizing significant deviations in the content of digital VoC, the research seeks to provide actionable insights for quality improvement. Design/methodology/approach The study proposes the application of topic modeling algorithms, in particular...
