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Keywords: E-commerce
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Journal Articles
How streamer’s follower count affect consumers’ immediate purchase behavior: the moderating effect of context collapse
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2026) 126 (5): 1775–1800.
Published: 12 December 2025
... impact theory with context collapse, this research advances understanding of nonlinear effects in live commerce partnerships and illuminates the differential impacts of streamer conduct. The findings inform e-commerce companies’ streamer selection strategies and extend the theoretical application...
Includes: Supplementary data
Journal Articles
Multi-echelon distribution network inventory optimization for cross-border omni-channel e-commerce
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2026) 126 (5): 1722–1757.
Published: 08 December 2025
...Yin Pui Jason Hui; Ting Qu; Yanghua Pan; Letao Wang; Liqiang Ding; George Q. Huang Purpose Cross-border e-commerce has rapidly grown, with many companies adopting omni-channel strategies to unify online and offline shopping experiences. However, in multi-echelon distribution networks, firms face...
Journal Articles
When does endorsement work? The moderating role of endorser and message characteristics
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2026) 126 (5): 1580–1606.
Published: 25 November 2025
... and corresponding sales data from e-commerce platforms. Difference-in-difference (DID) models and regression analysis were used to examine the effects of celebrity endorsements and the moderating effects of various endorser and message characteristics. Findings We find that only influencers with over 10,000...
Journal Articles
Understanding the predictors of user switching in e-commerce platforms: evidence from the fsQCA analysis
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2026) 126 (2): 492–519.
Published: 29 July 2025
...Jinqi Men; Tiantian Yang; Tao Tao Purpose This study identifies the factors that encourage or discourage individuals’ switching behavior on e-commerce platforms and examines how these factors predict user switching in a combinatorial manner. Design/methodology/approach Anchored on the push...
Journal Articles
Conceptualization of privacy concerns and their influence on consumers’ resistance to AI-based recommender systems in e-commerce
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (5): 1844–1868.
Published: 24 March 2025
... investigated what privacy concerns arise from the AIRS in e-commerce as well as how these privacy concerns influence consumers’ resistance to the AIRS in e-commerce. This study aims to conceptualize privacy concerns and explore their influence on consumers’ resistance to the AIRS in e-commerce. Design...
Journal Articles
Leveraging platform-based technologies to mitigate product returns in E-commerce: an affordance actualization perspective
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (4): 1247–1278.
Published: 27 February 2025
... their affordances influence consumer perceptions and behaviors, leading to reduced return rates. Design/methodology/approach We develop a research model grounded in affordance actualization theory and test our hypotheses using a unique longitudinal dataset from a leading e-commerce platform. We employ panel...
Includes: Supplementary data
Journal Articles
Channel selection and pricing optimization in multichannel e-tailing
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (3): 1162–1189.
Published: 11 February 2025
... 02 12 2024 02 01 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Channel selection Multichannel pricing MNL choice model E-commerce Data-driven optimization Lihong Cheng can be contacted at: clh2016@mail.ustc.edu.cn...
Journal Articles
Advertising and keyword selection strategies on Baidu: an empirical analysis
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (4): 1464–1502.
Published: 11 February 2025
... Publishing Limited Licensed re-use rights only E-commerce Cross-channel advertising Keyword advertising Retargeted in-feed advertising Keyword attributes Shopping goals theory “Just Baidu it and you’ll know” has become a deeply ingrained notion for users, who can readily search...
Includes: Supplementary data
Journal Articles
Identify the effect of government regulations on the live streaming e-commerce
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2023) 123 (11): 2909–2928.
Published: 15 September 2023
... is to examine the effect of government regulations on consumers' usage intentions of live streaming e-commerce by taking the Viya event as an example. Design/methodology/approach The authors consider both the positive effect of consumers' perceived benefits of the government regulations and the negative...
Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2023) 123 (5): 1624–1645.
Published: 03 April 2023
...Arianna Seghezzi; Riccardo Mangiaracina Purpose Failed deliveries (i.e. deliveries not accomplished due to the absence of customers) represent a critical issue in B2C (Business-to-consumer) e-commerce last-mile deliveries, implying high costs for e-commerce players and negatively affecting...
Journal Articles
Perception of time in the online product customization process
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2023) 123 (2): 369–385.
Published: 12 October 2022
...Yue Wang; Daniel Y. Mo; Hoi Lam Ma Purpose Many e-commerce companies adopt a product customization platform offering various choices for customers to configure products to better satisfy their needs. However, a method to effectively measure customer satisfaction is lacking. This paper aims...
Journal Articles
Loss-averse buyers' optimal procurement decision in a multi-sourcing under e-commerce surroundings
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2022) 122 (8): 1787–1815.
Published: 28 June 2022
...Xinsheng Xu; Ping Ji; Felix T.S. Chan Purpose With the rapid development of e-commerce, multi-sourcing with supply contracts and spot buying has become more and more popular in reality. The main purpose of the paper is to explore a loss-averse buyer's optimal procurement policy in a multi-sourcing...
Journal Articles
Complementary resources and SME firm performance: the role of external readiness and E-commerce functionality
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Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2022) 122 (4): 1128–1151.
Published: 05 April 2022
... Emerald Publishing Limited Licensed re-use rights only E-Commerce External readiness Firm performance Generalized structured component modeling Resource-based view of strategy Xi'an Jiaotong-Liverpool University Research Enhancement Fund REF-20-02-04 To this end, this research...
Journal Articles
Value creation through expanding the online distribution channel
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2020) 120 (4): 714–729.
Published: 21 February 2020
...Frank Wiengarten; Hugo K.S. Lam; Di Fan Purpose Current literature provides limited insights into the supply chain contexts within which e-commerce can create higher value for firms. To address this literature gap, this research explores the value potential, and thus value creation process, of e...
Journal Articles
Assessing differences in customers’ personal disposition to e-commerce
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2019) 119 (4): 792–820.
Published: 10 April 2019
... of this study are threefold. The analysis of personal traits and the type of purchases contribute to the existing literature on consumer behavior and e-commerce, and provide some insights for marketers to identify segmentation strategies by analyzing the gender and generation of individuals. Second, this study...
Journal Articles
Revealing the effect of acculturation process on e-commerce acceptance: The case of intra-European acculturation
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2018) 118 (6): 1251–1265.
Published: 08 August 2018
...Ewelina Lacka; Nick K.T. Yip Purpose The popularity of e-commerce has increased significantly over recent years. However, this growth is not shared by all European Union states. One reason for this discrepancy is culture which impacts on e-commerce acceptance. The purpose of this paper...
Journal Articles
Agent-based modeling and simulation of the decision behaviors of e-retailers
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2018) 118 (5): 1094–1113.
Published: 10 July 2018
..., in which loss leaders can easily duplicate the pricing strategies of frontrunners (Campbell et al., 2005). The synchronized price adjustment is in the online market (Oh and Lucas, 2006). TOPSIS E-commerce Cross-selling Agent-based modelling Collective dynamics Inquiring about...
Journal Articles
Strategizing sustainability in e-commerce channels for additive manufacturing using value-focused thinking and fuzzy cognitive maps
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Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2018) 118 (2): 390–411.
Published: 12 March 2018
...Shekhar Shukla; B.K. Mohanty; Ashwani Kumar Purpose The purpose of this paper is to highlight an innovative approach to explore and evaluate the sustainability perspectives in e-commerce channels for additive manufacturing (AM). This approach helps the stakeholders to perform strategic planning...
Journal Articles
E-commerce logistics in supply chain management: Implementations and future perspective in furniture industry
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2017) 117 (10): 2263–2286.
Published: 04 December 2017
...Ying Yu; Xin Wang; Ray Y. Zhong; G.Q. Huang Purpose The purpose of this paper is to present the state-of-the-art E-commerce logistics in supply chain management by investigating worldwide implementations and corresponding models together with supporting techniques via furniture industry. Design...
Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2017) 117 (9): 1917–1933.
Published: 16 October 2017
... planning to provide a solution for e-commerce logistics. Practical implications This study gives an insight to e-grocery retailers and carriers on how to use customer-related data to improve home delivery effectiveness and efficiency. Social implications The proposed approach can be used to reduce...
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