Issues

Customer perceived value: a substitute for satisfaction in business markets?

Andreas Eggert; Wolfgang Ulaga
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Measuring network competence: some international evidence

Thomas Ritter; Ian F. Wilkinson; Wesley J. Johnston
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Supplier Web‐page design and organizational buyer preferences

Kenneth R. Lord; Alice Ford Collins
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Adoption of electronic commerce tools in business procurement: enhanced buying center structure and processes

Talai Osmonbekov; Daniel C. Bello; David I. Gilliland
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Simulating buying center decision processes: propositions and methodology

Regina McNally
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Stakeholder analysis for multi‐sector innovations

Michele D. Bunn; Grant T. Savage; Betsy B. Holloway
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Marketing’s role in the knowledge economy

Cynthia J. Bean; Leroy Robinson, Jr
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Are we losing trust through technology?

Michael K. Rich
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