...Moses Ahomka Yeboah Purpose This study aims to examine how owner-managers’ humble leadership influences employee creative performance by exploring the serial mediating roles of job embeddedness and knowledge sharing. Design/methodology/approach Data were collected from 386 owner-managers...

... performance, while hardly anyone analyzed the moderating effect of technological turbulence over the impact of strategic flexibility and entrepreneurial bricolage on entrepreneurial firms’ performance. Design/methodology/approach The researchers collected the data from entrepreneurial firms operating...

... succeeding in this dual objective also take a proactive strategy approach of capturing the complementarities between both performance and resilience during a period of high turbulence. This complementarity relies on exploiting dynamic capabilities common to both resilience and performance, and on leveraging...

... the fundamental principles that managers must master so that pricing becomes an enabler of lasting superior performance. Research limitations/implications Academic research in pricing surpasses managerial practice. Managers often rely on outdated concepts when it comes to pricing strategy and tactics...

...António Pimenta da Gama Purpose Marketing professionals are under pressure to implement methods and metrics that demonstrate the value of the function. This paper aims to propose a model to measure marketing performance, focusing on four categories of metrics and two types of factors...

...Kanhaiya Kumar Sinha; Chad Saunders; Simon Oliver Raby Purpose This paper aims to provide evidence-based managerial advice for identifying, developing and managing a broad-based innovation system for organizations to reap optimal performance outcomes. Design/methodology/approach The general...

...António Pimenta da Gama Purpose The purpose of this paper is to integrate and extend existing knowledge about marketing performance assessment, making a case for a measurement system identifying five categories of metrics on which attention should be focused. Design/methodology/approach...

... expansion strategy in a foreign market. The purpose of this paper is to understand whether fast expansion benefits firms’ performance in a rapidly emerging market. Design/methodology/approach Based on insights from field interviews, the authors developed a theoretical framework. Then, the authors...

...António Pimenta da Gama Purpose Marketing performance assessment has been a major concern and remains a vital issue for companies and professionals. This paper aims to revisit the theme of marketing audits and propose a methodological approach aimed to evaluate marketing practice at the light...

...Elisabeth Paulet; Hareesh Mavoori Purpose The digital revolution has substantially changed the business environment. Most banks have acknowledged the importance of new technologies to improve performance and client satisfaction. The development of these innovations has led to the entrance...

... of knowledge and resource capability among employees of both firms (Uzelac et al., 2015). Companies that disregard cultural aspects during the due diligence phase necessarily neglect them after the merger, creating cultural disharmony and unsatisfactory performance, especially regarding the human...

...Chao Zhao; Yuanfei Kang; Jeffrey C. Kennedy Purpose This study aims to provide insights into the development of firm strategies of international expansion by examining the direct relationship between internationalization speed and firm performance and by exploring the interactive role played...

...Timothy L. Pett; Youssef Errami; Laurent Sié Purpose This paper aims to study the performance of small- and medium-sized enterprises (SMEs) within the French hospitality sector and to determine what firm characteristics (particularly entrepreneurship orientation and strategic initiatives) explain...

... vulnerability as the susceptibility of a firm to a business condition or situation that lowers performance. Non-attainment of performance goals leads to loss of reputation in the short term and endangers survival in the long run. Vulnerability impacts long-term competitiveness and may remain in firms, although...

... Strategy maps Performance The CEO drew a long breath and continued, “As we informed you at the last meeting, our revenues and profits are expected to be lower next year” The CEO then quickly rattled off ideas to cut costs and increase revenues, including better training for staff, updating...

...Stanley F. Slater; Eric M. Olson; Hans Eibe Sørensen Purpose The purpose of this paper is to identify the components of a knowledge management system that contribute to superior new product program performance. Design/methodology/approach An extensive review of the academic...