Investigates time as a factor that influences consumer preferences for innovative technological services such as the Internet. Specifically, the case of consumer adoption of the Internet for home use is explored. Examines the effect of time of adoption of Internet based services on preferences at the individual consumer level. The key research question is “What is the effect of time of adoption on consumer preferences for a technological service such as the Internet?” The primary contribution of this research is to demonstrate that existing time preference frameworks, previously applied to consumer durable products, can also be applied to technological service innovations, such as the Internet. An empirical examination is conducted using data from a survey of consumers in the initial stages of Internet adoption.
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1 September 2000
Research Article|
September 01 2000
Consumer preferences for Internet services over time: initial explorations Available to Purchase
Fareena Sultan;
Fareena Sultan
Associate Professor, College of Business Administration, Northeastern University, Boston, Massachusetts, USA
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Roy B. Henrichs
Roy B. Henrichs
Reliability Engineering Manager, San Francisco Bay Area Rapid Transit District, Oakland, California, USA
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Publisher: Emerald Publishing
Online ISSN: 2052-1200
Print ISSN: 0736-3761
© MCB UP Limited
2000
Journal of Consumer Marketing (2000) 17 (5): 386–402.
Citation
Sultan F, Henrichs RB (2000), "Consumer preferences for Internet services over time: initial explorations". Journal of Consumer Marketing, Vol. 17 No. 5 pp. 386–402, doi: https://doi.org/10.1108/07363760010341036
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