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Peter F. Kaminski

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Journal Articles

Consumer Complaints: Advice on How Companies Should Respond Based on an Empirical Study

Gary L. Clark, Peter F. Kaminski, David R. Rink

Journal: Journal of Consumer Marketing

Journal of Consumer Marketing (1992) 9 (3): 5–14.

https://doi.org/10.1108/07363769210035189

Published: 01 March 1992

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Journal Articles

MARKETING JOURNALS READERSHIP STUDY

Gary L. Clark, Peter F. Kaminski

Journal: Journal of Consumer Marketing

Journal of Consumer Marketing (1987) 4 (1): 61–69.

https://doi.org/10.1108/eb008190

Published: 01 January 1987

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Online ISSN 2052-1200
Print ISSN 0736-3761

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