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1-8 of 8
Keywords: Corporate image
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Journal Articles
Corporate social responsibility and customer retention: evidence from the telecommunication industry in Ghana
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2021) 38 (1): 15–26.
Published: 06 October 2020
... with CSR managers and through a structured questionnaire. The data were analyzed using qualitative analysis and structural equation modeling. Findings Findings suggest that CSR, corporate image and service quality have significant relationships with both corporate image and CR. Corporate image also...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2003) 20 (1): 68–71.
Published: 01 February 2003
..., consumers will not be attracted to the product. Reputation Marketing is an excellent book enriched with case studies and tips on developing a successful corporate image. I consider this book very beneficial to anyone who is looking to become more familiarized with the idea of reputation...
Journal Articles
Implementing your BAM2 strategy: 11 steps to making your brand a more valuable business asset
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2002) 19 (6): 503–513.
Published: 01 November 2002
... Assets Brand valuation Corporate image Strategy The concept of “brand” and the practice of “branding” are among the most bandied – and misunderstood – notions in today’s business lexicon. All too often, organizations that decide to launch a major brand initiative focus on its most tangible...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2000) 17 (5): 455–466.
Published: 01 September 2000
...Craig Shoemaker Corporate image Marketing communications Brands Advertising Organizations actively work to build a strong, favorable image in the mind of their publics. We see corporate identity advertisements by companies seeking more public recognition. General Electric...
Journal Articles
The influence of firm behavior on purchase intention: do consumers really care about business ethics?
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (1997) 14 (6): 421–432.
Published: 01 December 1997
...? Demonstrates that consumers say they do care about a firm’s ethics and will adjust their purchase behaviors accordingly. © MCB UP Limited 1997 Ethics Codes of practice Consumer behaviour Corporate image A consumer products company plans to target a low cost infant formula directly...
Journal Articles
Consumer Response to Corporate Environmental Advertising
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (1994) 11 (2): 25–37.
Published: 01 June 1994
... (1992) and others(Dold, 1991 ; Eisenhart, 1989 ; Garfield, 1991a ; 1991b) note the following broad types of corporate behaviors communicated in environmentally‐themed corporate advertisements: Advertising Consumer attitudes Corporate image Environment Grants Market research Product...
Journal Articles
Protecting Your Business Image: The Supreme Court Rules on Trade Dress
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (1994) 11 (1): 50–55.
Published: 01 March 1994
... efficient options available to competitors and free competition would be unduly hindered by according the design trade mark protection... © MCB UP Limited 1994 Copying Corporate image Innovation Intellectual property Legal arbitration Marketing concepts Trademarks USA This landmark...
Journal Articles
Consumer Complaints: Advice on How Companies Should Respond Based on an Empirical Study
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (1992) 9 (3): 5–14.
Published: 01 March 1992
..., and no response. Surmises that the results support the notion that appropriate defensive marketing strategies can improve the company′s image among customers who write complaint letters. © MCB UP Limited 1992 Complaints Consumer attitudes Corporate image Marketing strategy Note: This paper...
