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Keywords: Ghana
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Journal Articles
Corporate social responsibility and customer retention: evidence from the telecommunication industry in Ghana
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2021) 38 (1): 15–26.
Published: 06 October 2020
... framework is developed to illustrate the proposed relationship and the influence of mediating factors. The telecommunication industry in Ghana is used to operationalize the conceptual framework. Design/methodology/approach Qualitative and quantitative data were collected through face-to-face interviews...
Journal Articles
“Mind the gap”: to succeed in marketing politics, think of social media innovation
Available to Purchase
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2019) 36 (6): 806–817.
Published: 28 June 2019
...Patrick Amfo Anim; Frederick Okyere Asiedu; Matilda Adams; George Acheampong; Ernestina Boakye Purpose This paper aims to explore the relationships between political marketing via social media and young voters’ political participation in Ghana. Additionally, this study examines the mediating role...
