Keywords: Social media
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Journal of Consumer Marketing (2025)
Published: 07 May 2025
...Sphurti Sewak; Jaehoon Lee; Todd C. Haderlie Purpose As memes become an increasingly more common form of communication on social media, brands are beginning to leverage their humorous appeal as a strategy to capture consumer attention. This study aims to examine how brand social media posts...
Journal Articles
Journal Articles
Journal Articles
Journal of Consumer Marketing (2024) 41 (5): 491–509.
Published: 19 June 2024
...Ainsworth Anthony Bailey; Mohamed Slim Ben Mimoun Purpose Despite the continued focus on online sharing through social media, little consumer research has looked at this behavior as an independent construct or tried to determine how it relates to other consumer behaviors. Consequently, this study...
Journal Articles
Journal of Consumer Marketing (2023) 40 (6): 651–662.
Published: 28 April 2023
...Renping Zhang; Xingyu Chen; Wei Wang; Mohsin Shafi Purpose This study aims to explore the impact of firm-generated content (FGC) on viral marketing on multiple social media platforms, and how social ties embedded in different social media platforms affect the motives for social dissemination...
Journal Articles
Journal of Consumer Marketing (2023) 40 (1): 124–135.
Published: 09 January 2023
...Janine Williams; Jayne Krisjanous Purpose The rapidly increasing practice of “sharing” and “liking” religious and spiritually inspiring content on social media platforms suggests it is engaging for consumers, but it is unclear why. This study aims to investigate consumer interpretations...
Journal Articles
Journal Articles
Journal of Consumer Marketing (2022) 39 (5): 475–487.
Published: 14 June 2022
...Pradeep Kautish; Arpita Khare Purpose This study aims to examine cosmopolitanism, global social identity, green peer and social media on green apparel knowledge and sustainable fashion perception. Further, it explored the mediating effect of green apparel knowledge and sustainable fashion...
Journal Articles
Journal of Consumer Marketing (2022) 39 (5): 460–474.
Published: 06 June 2022
... types of messages created after these events vary in the extent that they “fan the flames” of the transgression. A message typology and flowchart are provided to assist managers in identifying and responding to three message types: ash, sparks and embers. Consumers use social media...
Journal Articles
Journal Articles
Journal of Consumer Marketing (2022) 39 (1): 1–10.
Published: 15 October 2021
...Petru Dorin Micu; Christy Ashley Purpose The purpose of this paper is to investigate whether consumers experience territory infringements during interactions with other consumers on firm-managed social media pages and, if so, how consumers respond. In offline contexts, feelings of territoriality...
Journal Articles
Journal of Consumer Marketing (2021) 38 (4): 434–444.
Published: 08 June 2021
...Giuseppe Colella; Cesare Amatulli; María Pilar Martínez-Ruiz Purpose This study aims at investigating how the level of brand–consumer interaction between luxury brands and consumers on social media may affect the perception of brands’ luxuriousness. In particular, this study is focused...
Journal Articles
Journal of Consumer Marketing (2021) 38 (1): 1–14.
Published: 23 November 2020
...Trang P. Tran; Adrienne Muldrow; Khanh Ngoc Bich Ho Purpose This paper aims to test a theory-driven model reflecting the effects of perceived personalization on consumer–brand relationships on social media. Design/methodology/approach The conceptual model is empirically tested through two...
Journal Articles
Journal Articles
Journal Articles
Journal of Consumer Marketing (2020) 37 (7): 749–759.
Published: 17 July 2020
... be contacted at: j.oliveira@lboro.ac.uk 08 10 2019 19 02 2020 02 05 2020 24 06 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Social media Electronic word of mouth (eWOM) The rapid growth of technological...

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