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Issue
10 February - Volume 36, Issue 1, Pages 1 - 132
8 April - Volume 36, Issue 2, Pages 133 - 306
5 June - Volume 36, Issue 3, Pages 309 - 475
27 October - Volume 36, Issue 4, Pages 477 - 658
13 November - Volume 36, Issue 5, Pages 661 - 727
15 December - Volume 36, Issue 6, Pages 1 - 52
Volume 36, Issue 5
13 November 2025
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ISSN
1757-5818
EISSN
1757-5826
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Actor engagement behaviors as forms of institutional work: insights from a food waste setting
Tugce Ozgen Genc
;
Juliette Wilson
;
Matthew Alexander
;
Jodie Conduit
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titled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
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for Actor engagement behaviors as forms of institutional work: insights from a food waste setting
How task objectivity shapes customer responses to robot service failure
Huiling Huang
;
Faye Feier Chen
;
Stephanie Q. Liu
;
Yuqing Xing
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titled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
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Something old and something new: a replication and extension of the disconfirmation model of consumers' response to service failure and recovery in the contemporary servicescape
Sören Köcher
;
Sarah Köcher
;
Ravi Chatterjee
;
Yupal Shukla
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titled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
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for Something old and something new: a replication and extension of the disconfirmation model of consumers' response to service failure and recovery in the contemporary servicescape
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Small gestures, big meaning: how healthcare staff engage in patient-directed organizational citizenship behavior to create shared moments of joy
The cheap back office becomes a transformation driver: managing ambidexterity in shared services
Value co-creation: capturing the causal complexity of organizational capabilities
Navigating digital servitization in manufacturing SMEs through value propositions
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