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Journal Articles

Guest editorial: Opportunities and challenges at the crossroads of communication and services

Annouk Lievens, Peter Neijens, Patrick De Pelsmacker

Journal of Service Management (2022) 33 (4-5): 497–506.

https://doi.org/10.1108/JOSM-07-2022-489

Published: 08 July 2022

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Journal Articles

Coordinating online health communities for cognitive and affective value creation

Sarah Van Oerle, Dominik Mahr, Annouk Lievens

Journal of Service Management (2016) 27 (4): 481–506.

https://doi.org/10.1108/JOSM-09-2015-0264

Published: 15 August 2016

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Journal Articles

New service development in high tech sectors: A decision‐making perspective

Allard C.R. van Riel, Annouk Lievens

International Journal of Service Industry Management (2004) 15 (1): 72–101.

https://doi.org/10.1108/09564230410523349

Published: 01 February 2004

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Journal Articles

Antecedents of project learning and time‐to‐market during new mobile service development

Vera Blazevic, Annouk Lievens, Evelien Klein

International Journal of Service Industry Management (2003) 14 (1): 120–147.

https://doi.org/10.1108/09564230310466010

Published: 01 March 2003

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Journal Articles

Linking communication to innovation success in the financial services industry: a case study analysis

Annouk Lievens, Rudy K. Moenaert, Rosette S Jegers

International Journal of Service Industry Management (1999) 10 (1): 23–48.

https://doi.org/10.1108/09564239910255361

Published: 01 March 1999

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Guest editorial: Opportunities and challenges at the crossroads of communication and services

Coordinating online health communities for cognitive and affective value creation

New service development in high tech sectors: A decision‐making perspective

Antecedents of project learning and time‐to‐market during new mobile service development

Linking communication to innovation success in the financial services industry: a case study analysis

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