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Biljana Juric
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Journal Articles
The nature of actor engagement intensity: a classification scheme
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2023) 34 (4): 631–656.
Published: 15 May 2023
Journal Articles
Trajectories of influential conceptual articles in service research
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2021) 32 (5): 645–672.
Published: 10 August 2021
Journal Articles
Actor engagement valence: Conceptual foundations, propositions and research directions
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (3): 491–516.
Published: 01 February 2018
