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Keywords: Access economy
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2019) 30 (6): 739–765.
Published: 09 October 2019
...://creativecommons.org/licences/by/4.0/legalcode Service characteristics On-demand services Access economy The number of services offered on-demand has grown significantly. The on-demand service model is expected to change the way businesses serve customers in almost every industry. On-demand services...
