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Keywords: Austria
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2011) 22 (3): 317–343.
Published: 21 June 2011
... are conducted with 41 financial consultants (from 30 financial‐service firms) in Austria. The qualitative data are then rigorously analysed and coded to identify categories of behaviours of highly committed financial consultants. Findings In total, 15 behaviours of highly committed financial consultants...
