Keywords: Buyers
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Journal Articles
International Journal of Service Industry Management (2006) 17 (5): 474–496.
Published: 01 October 2006
...Finn Wynstra; Björn Axelsson; Wendy van der Valk Purpose Most existing classifications of business services have taken the perspective of the supplier as opposed to that of the buyer. To address this imbalance, the purpose of this paper is to propose a classification of business services based...

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