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Keywords: Change management
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Journal Articles
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2010) 21 (1): 103–129.
Published: 16 March 2010
.... Manufacturing industries Organizational design Strategic management Services Change management Heiko Gebauer can be contacted at: heiko.gebauer@unisg.ch © Emerald Group Publishing Limited 2010 Manufacturers of capital goods rely on services for much of their corporate profits...
