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Keywords: Consumption goal
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (1): 33–54.
Published: 25 March 2025
... and commerce settings. The first study examines the effect of figurative (vs literal) language on recommendation adoption, while the second study focuses on the moderating impact of consumers’ consumption goals (hedonic vs utilitarian). The third study delves into the underlying mechanisms leading to enhanced...
Includes: Supplementary data
