... into the disaggregation. Heiko Gebauer can be contacted at: heiko.gebauer@unisg.ch © Emerald Group Publishing Limited 2010 Service levels Corporate strategy Business development Stagnating markets, growing commoditization and increasingly demanding customer needs are challenging capital...

.... visceral cues or other thought processes). In more general terms, attention can be defined as an ability to focus and maintain interest in a given task or idea, including managing distractions. Ocasio (1997) developed a framework for an attention‐based view of the firm. He defines corporate strategy...

... process matrices, and implications of the matrices are explained. In particular, fit and performance between product characteristics and delivery processes are discussed. Service delivery Electronic commerce Corporate strategy Service operations Design For service operations strategies...

... that undermined previous advantages of scale and scope. © MCB UP Limited 1999 Banks Corporate strategy Deregulation Diversification Information technology This research considers the extent to which changes in the environment forced banks to move from a producer‐oriented definition...

... history Corporate strategy Management philosophy Operations management Production systems Quality control Service industries Service operations Operations management is concerned with the task of managing the process(or system) for the production of goods and services from the input...