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Keywords: Digital platform
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Journal Articles
Simon Hazée, Thijs Johannes Zwienenberg, Yves Van Vaerenbergh, Tine Faseur, Audrey Vandenberghe, Olivier Keutgens
Journal:
Journal of Service Management
Journal of Service Management (2020) 31 (3): 397–419.
Published: 08 April 2020
... is receiving significant attention from researchers and practitioners, is characterized by an intermediating digital platform that facilitates exchanges between customers and peer service providers. However, many digital platform providers still fail to build a critical mass of demand and supply. Accordingly...
