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Keywords: Digital platforms
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Journal Articles
Marcus Jensen, Filoumena Zlatanou, Qi Zhang, Benjamin Biesinger, Ghasem Zaefarian, Stephan C. Henneberg
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (6): 146–175.
Published: 23 April 2026
... Digital platforms For manufacturers and their industrial customers, value increasingly emerges through digital servitized offerings, shaped by multi-actor interactions rather than traditional dyadic supplier–buyer relationships (Barile et al., 2016 ; Beverungen et al., 2021...
Includes: Supplementary data
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2022) 33 (4-5): 688–704.
Published: 20 April 2022
... communication (UCC) Digital platforms Affordances Interactivity Visibility Anonymity Robert Ciuchita is the corresponding author and can be contacted at: robert.ciuchita@hanken.fi 31 10 2021 03 02 2022 24 02 2022 28 03 2022 28 03 2022 © Robert Ciuchita, Gustav...
