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Keywords: Digital transformation
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (3): 511–532.
Published: 28 April 2026
... Licensed re-use rights only Digital servitization Value proposition Digital transformation Service platform Manufacturing SMEs Inland Regional Research Council, Norway research grant number 334646 Funding: This work was supported by the Inland Regional Research Council...
Includes: Supplementary data
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (2): 197–226.
Published: 05 September 2025
... resilience and promote societal well-being, ultimately contributing to a more equitable and sustainable digital society. The framework supports inclusive digital transformation by aligning technological advancement with ethical norms, human rights and collective well-being. It offers practical guidance...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2024) 35 (2): 306–331.
Published: 19 October 2023
... re-use rights only Digital service innovation Digital transformation Servitization Complexity Learning Alignment These days, we see the collision of two trends: technological innovation and service innovation (Opazo-Basáez et al., 2021 ; Vendrell-Herrero et al...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2021) 32 (1): 71–85.
Published: 12 August 2020
... to a virtual work environment due to the COVID-19 pandemic, often accompanied by additional family duties, poses challenges to employees (Tuzovic and Kabadayi, 2020, in press) on individual and team levels. Third, considering the scant literature on digital transformation and leadership (Uhl-Bien and Arena...
Journal Articles
Simon Hazée, Thijs Johannes Zwienenberg, Yves Van Vaerenbergh, Tine Faseur, Audrey Vandenberghe, Olivier Keutgens
Journal:
Journal of Service Management
Journal of Service Management (2020) 31 (3): 397–419.
Published: 08 April 2020
... business models Sharing economy Digital transformation © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Simon Hazée is the corresponding author and can be contacted at: Simon.Hazee@uclouvain.be 09 11 2018 03 05 2019 30 08 2019...
