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Keywords: Digitalization of health care
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2017) 28 (5): 972–997.
Published: 09 October 2017
... of change, and suggests incorporating “institutional thinking” more tightly into the study and management of service innovation. At the center of this transformation is the digitalization of health care, a phenomenon labeled digital health, which has become a key dimension in contemporary health care...
