... of this paper is to examine peer-to-peer sharing platform business models, their sources of competitive advantage, and the roles, motivations and behaviors of key actors in their ecosystems. This paper uses a conceptual approach that is rooted in the service, tourism and hospitality, and strategy...

... findings may guide practitioners in developing appropriate trust management systems dependent upon the characteristics of particular techno-service contexts. Reminiscent of Vargo and Lusch’s (2011) service ecosystem, the IoT is a contemporary example of a techno-service system that renders...