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Keywords: Emotional organizational pride
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2011) 22 (5): 633–649.
Published: 11 October 2011
... the relationship between emotional organizational pride and attitudinal organizational pride, but also to examine positive effects from them. The objective of this paper is to investigate the relationship and the effects of the two kinds of organizational pride with commitment to customer service, creativity...
